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Because of the areas that the shippers are in. I liked some of the items i also looked at. Plus you ladies are very helpful
Thanks for your awesome feedback! We are so glad to know that you love the app and find our support team helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Irene
Great platform and easy to use and set up. I like the easy flow design of the entire program and how easy it is to transfer products to your website
Awesome! We're happy you are liking the way things look and works within our platform. We are also making several improvements and upgrade on our future updates. You can look forward to it! Thank you for being with us!
haven't made a single sale, good luck with yours! while wasting 105 per month to add products,most take 15 days to come from China, even the ones that say ship from USA take 7 days , very little o no margin for profit when you calculate shipping, and ridiculously overpriced products that are being sold all over the internet for much less.
We are sorry to know about your situation! We certainly understand the frustration of not being able to make a sale immediately. Please note that our suppliers are required to give 25-35% profit margin on all their listings. It is true that you may see similar products being sold on the internet for less but they are usually not of the same quality or could be a similar but an entirely different product. A lot of factors need to be considered indeed. We would love to have been able to provide you with tips and guidance on how to select the perfect products for your store and how to sell them. We're sad that we were not able to get that chance but we are hopeful that we can work together in the future as we want all our merchants to succeed! Reach back to us anytime and you can be sure that we will make it up to you! Thank you for your feedback! We appreciate it!
They request a 5 star review with the promise for some free service. Then they give you NOTHING!!!
I’m truly sorry to hear about your experience. We strive to offer genuine value and service, and it’s concerning to hear that you did not receive what was promised. We take these matters seriously and are investigating what went wrong. - Eleanor
already got the feeling of the 'premium'-ish the first few seconds and I think this will be a great tool for any big thinking eCommerce seller
That's great to know! We'd appreciate it if you could describe specifically how premium feels. All jokes aside, we can definitely offer you the quality products you need that could contribute to your store's success. All the best!
Good just fees are high I think, but this is just my opinion. But I think is good, and the manufacturing companies good, the look is good, and many more.
Your honest opinion is very much appreciated as it helps us know what we can improve on! Thank you for the feedback. We'll be sure to let our management know about them. We'll keep on making Spocket better for you! Thanks!
So far so good all except I'm struggling with shipping settings. All these app extensions are killing me and takes up so much space.
Glad to know everything is going well! Setting up your shipping zones on your Shopify settings can indeed be confusing at first but we would be more than happy to extend our assistance. Reach out to us at support@spocket.co and we'll gladly do our best to assist you!
Very bad service! I couldn’t cancel my subscription and they are making it hard to unsubscribe so they get your money !!!!
We're very sorry to hear about your experience! Please note that you can cancel your trial anytime by going to your account billing page. We would be more than happy to walk you through and help you out as best as we can. Please reach out to us at support@spocket.co and we'll gladly sort things out for you! Looking forward to assisting you!
yer i like this app, it helps me find affordable items for my store and also finds way to change things
Glad we are able to help you find the affordable quality items you are needing for your store! You can always reach out to us at support@spocket.co whenever you need help. We're always here for you! Thank you!
Great app. Great products. Easy to use. Products are great. Customer service is awesome. Looking forward to a long successful relationship .
Thank you for the review! We appreciate the feedback and we are also looking forward to working with you for a long time! Reach out to support@spocket.co anytime! -John