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Worked great at first, but stopped working and won't search products to upload anymore.
I’m brand new to this company but so far it’s really cool. I’m excited for all the inventory in my store and can’t wait to keep selling cool products. Definitely a really great way to make extra money. I cannot figure out the process of getting things paid and shipped very confusing to me.
Glad to have you with us! Happy to hear you are enjoying Spocket so far. We wish you the best your drop shipping business!
Amazing to be able to fully automate the drop shipping process but would be great to get some AU suppliers on here.
Glad to hear you are enjoying Spocket! We are in the process of adding new suppliers every week and although majority of them will be from EU/US, we also hope to cater more for our friends in Australia! So if you know AU suppliers that we can work with, hit us an email at support@spocket.co and we'll try to get them on board.
So far so good all except I'm struggling with shipping settings. All these app extensions are killing me and takes up so much space.
Glad to know everything is going well! Setting up your shipping zones on your Shopify settings can indeed be confusing at first but we would be more than happy to extend our assistance. Reach out to us at support@spocket.co and we'll gladly do our best to assist you!
haven't had a order yet but nice items..............................................................
We're glad to know you are finding our products nice enough to put on your store. We would be happy to extend our assistance to help give you a few tips in getting your first order soon! Please feel free to reach out to us at support@spocket.co and we'll gladly assist you!
not happy that a regular bank card wont work, but let me tell you that Melvin is the best he calmed me down and was very patient with me answered every question. please give him a raise he rocks.
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there. We value your input and encourage you to let us know more details about your experience with us. - Erwin
Easy to use
.took all the hassle of building a store.
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abigail
I gave this app 3 stars because although it has a good product selection, it needs work on functionality. Whenever I import a product, the cost of the product does not import over to my Shopify account, so I have to open the Spocket app and do a search for the product to get the cost and then go back to my Spotify account and enter the cost in to see a profit. This is time consuming for each product and not user friendly. I have also had issues when searching for a product where the page will just freeze up every time, causing me to have to go back out and do a search again. For $99 a month, this is not worth the hassle.
Thank you for letting us know! Our apologies for any inconvenience you may have experienced. That should not be happening and there must be something that is causing such error as it should automatically detect the default retail price and sync it once it is pushed to your store. No similar issues are being reported so far by other users and commonly, the cause is if there is Global Pricing Rule setup from the settings or directly on your Shopify price settings. We're more than happy to troubleshoot this for you and make sure that everything is working as it should. Please reach out to us at support@spocket.co and we'll gladly assist you! Thank you for your understanding! -John
This app is okay. Doesn't really make Drop Shipping easier then any other website. The App was hard to download and shuts down a lot.
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more.Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin