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Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back
Hi Odlum and Chica Pet Products!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I'm new to dropshipping and chose to go with Spocket very recently. I haven't used it too much yet, but Support has been amazing and Spencer truly helped me with getting my account setup. Products look to be a wide selection with very good quality and profit margins too. I'm excited to dive deep into Spocket and start using it more, but keep up the awesome work Support team & Spencer! Definitely impressed so far by the customer service, which is a great thing to see.
Hello Doo Outdoor Adventures! Fantastic! We are glad you loved the experience and Spencer was able to help you with your concern efficiently. It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great stuff
Thanks for the great feedback! We’re glad you think so. If you have any more thoughts or need assistance, feel free to let us know. We’re here to help! - Eleanor
My experience with Spocket has been great. I did have a bitter experience when I got charged 99 dollars which I didn't notice/expect. I wish I got a heads up for that. However, the team did go ahead with the refund understanding the situation which I'm so glad about. A big thank you to Russel. I would surely recommend using Spocket if you're going to dropship in the US/ Europe and other countries.
Hello The Diffuser Hub! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
Regarding Spocket, first of all I have to praise Leah for the support she gave me today as far as answering the questions I had. She answered all of my questions without hesitation, and also gave me additional information about my account just to keep me informed as to how Spocket operated.
I really enjoy Spocket and the products they have to offer. Thank you ! And thank you Leah, keep up the excellent work!
Hello there! Amazing! We are happy to know you love the experience. We are proud Leah was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Otimo app
We value your opinion and would love to hear more about your experiences with Spocket. Your feedback helps us refine the app and make it even better. - Erwin
My experience with Spocket is excellent. The APP is intuitive and importing products is very easy and they have a variety of premium products. Customer service is great.
Hello Relax and Wellness! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far everything has been working as it should. They have a huge selection of items to choose from and the integration to my website has been very easy. Customer service is always available too.
Thanks The Fashion Tree! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It works like a charm
Thank you for the great feedback! We’re thrilled to hear that it works like a charm for you. Our goal is to provide a seamless and effective experience, so it’s wonderful to know we’ve achieved that. If you have any questions or need further assistance, feel free to reach out. Thanks for your support! - Eleanor
Read All Of The 1 Star Reviews! Don't get scammed.
Highly Disappointed in Spocket.
I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.
We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.
(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.
However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.
We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.
So now we've been scammed out of our money, and are disputing it with our bank.
So watch out.
Spocket and their service DropGenius Are SCAMS!
(DropGenius is Part of the Spocket App)
Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this occasion. Nonetheless, we're eager to assist you with your concern. Please feel free to reach out to us via chat or email at support@spocket.co, and we'll promptly address this matter. Your understanding and patience are greatly appreciated.