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There is terrible reviews from last year and still this service does not work at all, I get to the add team part and the site just goes no where no matter how many times I click confirm
The App Use to work fine (for about a week), now its listed as unsupported in my shopify dash. So, it does not work as advertised or lead to believe, when signing up from artists.spotify.com. I've received no support from a product they endorsed and lead me to pick-up. When customers visit any artists pages at spotify, that our shopify pushes data to (Merch offers). Merchbar albums appear, if customer is not logged in to spotify. This is strange, because as the artists/representative I contacted merchbar to get more info and supply our own records. Even stranger, they did not return our emails, which drove us to start our own Merch solution with the aid of spotify/shopify. This schema is super strange, and makes the artist compete with their own products. I've contacted the vendor several times (spotify) and asked to prioritize our offers over Merchbars offers (for logged in/non-logged in users of spotify). I have omitted the original solution as we are now made to agree to shopify terms about bashing or wanting an incentive. I JUST WANT IT TO WORK AS ADVERTISED. PS: Still have not heard back from Spotify after a month. (Updated: Oct. 6th 2022)
Simple - it does not work. Finally, Spotify has made an effort to let artists sell merch so they can make some actual income instead of the pennies they get off streams and it doesn't work. Constantly crashing and glitching, having to re-connect my store, merch disappearing off artist pages. FIX PLEASE!
This used to work. This app & plug-in are not fit for purpose and no longer functional in any sense of the word. As always, Spotify doubles-down on its undermining art and artists by failing to devote the resources to enable us to actually make any money from our work. In the same realm: patent trolls, politicians, Spotify.
Heinous.
this is an amazing feature that every artist should take advantage of. it's really hard to connect with people who discover you on Spotify. being able to sell merch is a huge way to start or continue a relationship with fans. so far I haven't had any issues with this integration working. I'm on the starter plan too, so I really appreciate being to do this on an indie artist budget
Doesn't work. And they make it impossible to contact someone to fix the issue.
Already in the new year, and there is still no support for a fix to merch not showing up in Spotify. There is no merch tab on Spotify for Artists or the main app. Please fix this!!
come on man don't make me a pay a monthly subcription for a product that I hope will work in the future
fix this service so it works as advertised, or at least stop trying to push customers towards recurring payments a broken product
I spent hours and hours setting up my shopify website for the express purpose of selling merch through spotify and only learned at the end that the service isnt even working
use any other online shopping website, unfortunately this is the only one with a promoted connection to spotify
I wish I saw these comments before I went through what you all went through. Shopify to Spotify does not work, although I'm sure it does for the major labels, ah, owners of Spotify.
Doesn't work. I connect our Shopify to our Spotify for Artists account but none of our artists show to be added. None of the information available helps in any way with this.