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I used this app and they never shipped my orders. Lack of response and total slow everything is just disappointing. Horrible and a true waste of money.
Hi Balancevie,
I'm sorry that your order never was sent. I can at least see that you were able to cancel it, so the amount was never captured. We did have some minor issues with some orders, but those should now be all fixed. You can always contact our customer service for assistance.
Thank you and have a great day
Sincerely,
SPOD Team
I use this app for my print-on-demand t-shirts and hoodies, and more! I love how quickly they get it shipped. The quality of the Bella Canvas shirts art great.
I thought that spod was the BEST! we have had plenty of orders placed through them. I had a customer reach out to me and ask for the tracking number on an order, I decided to go take a look...As I went to look I saw we got charged $20.00 for shipping!!!!! on a single shirt. The shipping costs are absolutely insane ! DO NOT USE
Hi Drunkenimports,
Thank you for the review. I checked your orders and see that you place all orders as express orders. This naturally results in higher shipping cost compared to using standard shipping. We'll reach out to you to help you setting up your shop correctly.
Kind regards
Robert
it was really easy to use. the option as far as choosing a bigger print dimension really helps. a couple other sites didn't let me go that big on size so this was a really big help!!! super glad I tried it. would highly recommend to any else interested in creating Merch
Hello YNGAGN,
Thank you for reviewing our app, it's so good to hear that it works so well for your business. We look forward to supporting you in the future!
Disappointed in the quality of the designed print. The shirt itself was great, comfy and fit perfectly but the image itself was faded and looked like the print wasn't good quality. I really wanted to like this company because the packaging was perfect, but the design fell short.
Hello KE Shop,
Thank you for leaving your honest review, we're very sorry to hear that you were unhappy with the print results. Have you been in contact with the customer support at service@spod.com? They can help you in trying to figure out how this came to be - if the printer made a mistake, if the design needs adjusting and so on. Futhermore, it's important to have any and all quality issues reported so we can raise the issue with the production team.
Thank you!
Just started using the app and the interface and pricing seem great. I wanted to order some samples, however, none of my credit or debit cards were accepted. Both VISA and Mastercard are rejected? This doesn't make me feel comfortable about the app or using it for my customers. Contacted customer support and waiting for a response. Anyone else have this issue?
Hey Encore2wo. Sorry to hear you had issues here, but there seems to be something wrong. The vast majority of SPOD's merchants use VISA or Mastercard. We have very tight security regulations to ensure the safety of everyone that uses SPOD and it sounds like a security procedure may have been triggered. The best thing to do in this situation is contact Customer Support where we'll be able to get this fixed. As you've already done this I hope the problem has already been rectified. If not, please let us know and we'll get it fixed asap.
I enjoyed how it was really easy to use. The user interface was not confusing.
I didn't have any trouble finding the product I was looking for. Retail price was also clear and I was able to upload my designs with no trouble.
I love this app! I came across this app purely by accident but I really glad that I did! It is extremely really easy to use and their product select is great!
Hello Design NV Apparel,
Thank you for leaving this great feedback, we're so glad that you're happy with the usability and the assortment and that we can support your business!
I love the printing Quality of the products, the fast production time SPOD have, recently I received some samples and I'm in love. Should be better with a better quality Mockup Generator for better look of the product before publishing in the store
Hello Imaginapr,
We are glad to hear you are impressed by the quality of our prints and the production times. We plan in the future to have more mock ups available. Thanks for the feedback.
I love it more each time I use it. This is the first time I have used their designs, and there are more than I expected. Great work, SPOD!