Spreadconnect: Print on Demand

So far I am enjoying it - it is taking some time to get used to all the features but it is working out pretty good so far. Thanks

I do love the services so far.
The integration was basically nothing.
COGs are good... could be a little lower but overall I'm happy with their services..
The turn around time from order created to shipment sent out is definitely great and as advertised. It's very rare that a delivery takes longer than 48 hours.

My only gripe so far is that I am having some trouble with the customizer and the turn around time on resolution is EXTREMELY slow and any communication on the updates (if any) don't exist.

I love this app because they have great support. Their team will work with you on your design and building your business.

Please.. Switch RIGHT now. So let me start by saying, I started my brand in '13. I used Spreadshirt but it was manual so when orders picked up, I needed something automated. I then switched to Printful. Prices were higher but at least it was automated. That was good for awhile, but they've completely lost it. Sometimes customers orders will not ship for weeks, they make constant mistakes and the print quality is often poor. SPOD is that Spreadshirt backed plugin that i always wanted. The colors are AMAZING, the speed is phenomenal and the prices? man the prices. You won't believe it.

They're missing a bit of features for now, I hate that I can't customize inside labels or send custom packaging for orders that helps with branding, but they seen numerous updates per week, adding new items and features. The Roadmap is amazing and although it's not as shiny and sparkly as printful, it's worth the try. The old look and feel made me hesitate for awhile, but now that I've tried it, I'm so happy that I did. It's a great app and I'm proud to use it. Can't wait to grow with them

UPDATE: Still waiting on an order that was placed Jan 18 and has been "in production" since Jan 25. Only getting copy and paste replies from customer service. Even the review reply below is clearly a cut/paste job. Me thinks the company is cutting costs so the employees have also given up and just don't care anymore. Someone reached out to me for a phone call but when I provided times they weren't available for them. I'm not going to chance someone down to give them my business. I just want this one order to be cleared so I can never do business with them again. Tried to cancel the order and they refuse. I already refunded my customer and put my etsy and ebay shops on suspend while I decide what to do. This was a fun side hustle but it's not worth the bull.

ORIGINAL REVIEW: I used to love SPOD. Recently they've been getting slower and the quality is getting worse. Customers have been telling me how the designs are peeling off after a couple of washes (and not intricate small designs but large color blocked designs). Customer service is slow and never takes responsibility for anything. Always an excuse. They are starting to cost me money so I'm just waiting for them to fulfill the last couple of orders (one has been in production for 4 days) and I think I'm done with them.

Anfangs lief alles wie geschmiert. Artikel wurden umgehend bearbeitet, produziert und an den Kunden ausgeliefert. Alles super...
Aber dann waren wir wohl doch nicht "Woke" oder "Grün" oder "Mainstreem" genug und sind mit unserer kritischen Meinung die wir mit und an unseren Produkten zum Verkauf anboten bei SPOD angeeckt. Übrigens: SPOD gehört zu Spreadshirt, und dort kann man linksradikales Gedankengut auf jedem T-Shirt drucken lassen aber alles was von dieser Meinung abweicht, wird zensiert und am Ende nicht mehr produziert, mit fadenscheinigen Argumenten... Und nun hat uns auch SPOD von heute auf Morgen die bestellten Waren einfach nicht mehr produziert. Der Support antwortet nicht mehr. Es wurden irgendwelche rechtlichen Gründe vorgeschoben und dann standen wir da, mit unbearbeiteten Aufträgen von Kunden die ihre Ware bereits bezahlt hatten und auf die Lieferung warteten...

SPOD und Spreadshirt sind bei uns für alle Zeit gestorben und wenn sie der letzte Anbieter sind.

NEIN DANKE UND NIE WIEDER!!!

Recommended...Very Simple to use and many options available. Still working on my new store, will update with time

Ordered a sample item to test SPOD nearly a month ago. Wasn't ever fulfilled. "Awaiting production" for a month. Contacted support. No response within the day -- Just cancelled the sample order. Just tried writing support again to let them know. We'll see if they respond. I'm sure they'll respond promptly here since it's a public review. Very disappointing experience though after a couple decent experiences. Glad it was just for me and not a customer. Hopefully they didn't charge yet or it refunds automatically.

the sample that i receive logo look great, We look forward to doing business with you for many years to come.

Devastated. Spod had been good for me, worked well. Then today I see they increased the price of hoodies and almost doubled the cost of sending (not sure how they can justify this - did USPS double their postage price!?). Didn't receive any warning so couldn't adjust my listings. Thanks for nothing SPOD. Will probably look to wind this down.