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Joseph was great at helping me set up a seamless sync between my Square in store POS and our Shopify website. He was patient and allowed me to work on other things away from the computer while he worked on our product upload and sync (over 5,000 items!) I'm excited to see how the app will work, but so far very happy with the level of customer service we've received. :)
Thank you so much Ida for your kind words. It was really a pleasure talking to you. Whenever you need any assistance, please let me know. :)
- Joseph
Fantastic live step by step help installing and setting up the app. Also very helpful in clearing up any data inconsistencies between platforms before they became a problem down the road.
Hello! Thank you so much for your wonderful feedback and I'm glad that our app is working smoothly for you. It has been a pleasure working with you. Please don't hesitate to reach out to us anytime! - Thea 😊
DO NOT use this app if you are bringing your inventory from Square into Shopify, you loose ALL your images! I thought this would be perfect since images don't export with Squares CSV file. This would HAVE been awesome if I could have brought images over. Now I have weeks of adding images one x one, ugh!! FRUSTRATED!!
Hello,
No worries, everything is fixed :) . It seems like all your images had a slightly different format (.jpeg instead of .jpg) that shopify wasn't supporting properly. But no issues, we got everything fixed by converting all your images into correct format and also getting them transferred to your shopify store :)
We also tried reaching out to you several times on your email about the update. Though do let us know if you still need any more assistance and we'd be happy to help :)
Tony,
Square Sync Support Team
Joseph was a great help. he helped me sync everything for my shopify account and was very understanding.
Thank you so much for this glowing 5 stars and for your feedback. We are always here to help.
- Joseph
Be aware, this app will not populate Square with your products from Shopify unless you upgrade to the $29 plan.
Absolutely amazing service. Would highly recommend. My customer support was extremely kind and attentive.
Thank you Angelica for making this a very easy process and smooth transition to someone who isn't very tech savvy. Your knowledge and patience is very much appreciated.
Hello! Thank you both so much for your time today and it was my pleasure assisting you! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead! :))
-Angelica
It's was a easy set up. The trick is to make sure all the locations match.
Mohamed Hussein with SQ Sync was very helpfull and helped keep me on track.
So far it's working as intended.
Joseph was an amazing help. Walked me through the whole system. Start to finish getting all my products up and running. I wish every service could be as helpful!
Thank you for the glowing review and for choosing our product! We're delighted that you're enjoying what we have to offer. Should you ever need any assistance or have feedback to share, please know that we're here to listen. Here's to more positive experiences ahead!
I'm giving it 4 stars right now because I haven't actually used it but the set up was made a lot easier with great customer service in real time. Thank you!
Hello Shari, thank you so much for using our app and taking the time leaving us a review. I am happy that I was able to help you out and make it easy for you.
If you have any other concerns, feel free to send us a message and we will definitely help you with it.
Have a great day ahead! ☺️☺️
- Charisse