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I have been loving using Starshipit and so glad I made the decision to sign up. It has saved me so much time with shipping my parcels each day and the service has been outstanding! Thank you.
Thanks so much for your review - We're so glad to hear you've been loving it!
Fabulous service with easy to understand instructions. Anthony was very patient and explained all the information we needed to know. Shipit is very user friendly and the support they offer is excellent.
Highly recommend using this program for the ease and simple features.
Great company and very efficient app! Any concerns were addressed promptly, and the team at StarShipIt actually takes the time to check in to see how everything's going. Highly recommended!
Works well for us :) Support has been great to fix up any issues that we ran across (unmanifested items) - usually get back to us within 24-48 hours!
Absolutely love this APP! I would spend hours each day manually entering label information - now I can print all my labels with a simple click of a button!
The team, especially Anthony who was my point of contact was SOOO helpful.
He helped me customise everything so that the app would run seamlessly with my Shopify store!
I recommend this app 110% and couldn't imaging running my store any other way now!
Provides us with a complete logistics solution and support team are great. Only thing we need to really make it more efficient is for shopify tags (or custom fields) to be imported into Starshipit data
Hi There! We just wanted to reach out to make sure you knew that Shopify tags is now available with our Shopify enhanced integration. Reach out to support@starshipit.com for more information.
Amazing app! Everything is automated and has helped me save so much time printing labels and updating tracking. Highly recommnd for anyone looking to streamline their packing processes.
We started an online business in October 2017 and StarShipit were selected as our preferred fulfilment program as they have some great features that woould save us heaps of time. The team were available through our set-up process, particularly Neeraja, who walked me through how the system works and talks with Shopify plus Carrier integrations, checkout rates, API set-up and custom tracking page.
These are smart guys with great knowledge and know-how and are always available to assist when I needed them. THIS is service and an excellent one at that!
I would definitely recommend using them and feel free to call them first and ask specific questions about how you want your business to fulfil orders. I guarantee they have solutions.
Happy fulfilling.
Kyri Christodoulou - Operations Director at emperorchampagne.com.au
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.
1. does NOT manage partial fulfilments, despite stating otherwise.
2. passes incorrect values to DHL express, resulting in incorrect duty/taxes
3. support is terrible, does not take concerns seriously. advises "we are looking into it"... over a month later "still looking into it"
4. do not use. use a competitor.