SEOAnt ‑ Sticky Add To Cart
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Helped me set up my add to cart button functionality to go to another smart cart app.
Hi There,
We're happy to hear that we were able to assist you in setting up the add to cart button functionality for your smart cart app. Thank you for your positive feedback and please don't hesitate to reach out if you have any further questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Does exactly what I want - adds a sticky 'add to cart' on my product page - I can tell from heatmaps that a lot of customers use it to continue their customer journey. And the support staff is really good, very timely and helpful!
Hi There,
Thank you for your positive feedback! We're thrilled to hear that our application has been able to meet your needs and help improve your customer journey. Our support team is always happy to assist you in any way we can. Let us know if there's anything else we can do for you!
All the Best,
SEOAnt Support Team of Channelwill
Really helped me a lot and have very good customer support .
quick response if you met any problem. Nice.
Now everything works well, thank you Support SEOAnt
The app's customer service was exceptional—quick to resolve any issues and offering valuable assistance. Highly recommended!
Hi,
Thank you for your positive feedback! We're thrilled to hear that our app has been helpful for your website and we hope to continue providing excellent customer support. If you need further support, please feel free to contact us. Thank you!
All the Best,
SEOAnt Support Team of Channelwill
Negatives
When adding products to cart the item doesn't show only after a refresh of the page.
When opening the cart in the Dawn Theme the cart opens behind the stick bar and you can't click to checkout page.
Positives
Support is friendly and quick.
Custom CSS works nice with a lot is options.
Removed the app as it wasn't useful.
Good day😊
I hope this message finds you well.
Thank you for taking the time to share your feedback. We're glad to hear that you found our support team friendly and quick, and that our custom CSS options worked well for you.
However, we're sorry to hear about the issues you experienced with 1. when adding products to cart the item doesn't show only after a refresh of the page.
2. When opening the cart in the Dawn Theme the cart opens behind the sticky bar, and you can't click to checkout page.
Upon conducting an investigation, we have determined that the issue of items not appearing immediately after selecting "Add to Cart" and requiring a page refresh is the result of a compatibility issue between our app and the default cart you are using during checkout. Additionally, for the covering issue of the bar to your checkout button we haven't heard this during the conversation, but this can be solved by adjusting the z-index number directly in the app settings.
In conclusion, we are sorry for any inconvenience this may have caused and would like to extend our apologies by offering you a total of 8 app credits that can be used to pay for other apps. Please inform us when you are ready, and we will proceed to send the credits.
Looking forward to hearing back from you and please let us know if there is anything else we can help you with.
Respectfully,
SEOAnt Support of Channelwill
service client très réactif
Salut
Ça a l’air génial ! Je suis heureux d’apprendre que l’application a été utile pour votre entreprise et que vous avez eu une expérience positive avec notre service client.
Si vous avez besoin d’une assistance supplémentaire, n’hésitez pas à nous contacter. Merci!
Tout le meilleur,
L’équipe de support SEOAnt de Channelwill
very good customer service, and will keep using their services from now on. needed some customization in my store's add to cart button they helped my manually. cheers
Hi There,
Thank you for your kind words and positive feedback about our customer service! We're glad to hear that we were able to assist you with customizing your store's add to cart button. We appreciate your continued support and look forward to working with you in the future. Cheers!
All the Best,
SEOAnt Support Team of Channelwill
It's great