SEOAnt ‑ Sticky Add To Cart
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I lost a ridiculous amount of sales because the sticky cart was blocking my costumers from checking out from the drawer. Before anything, I noticed this when i added the app, then i spoke to the live chat to ask for a fix, and they did fix it. Hours later i was getting a lot of traffic on my store and a lot of adding carts missed, ended up checking and the bug was back again. This bug that they fixed for 30 minutes costed me a lot. This app is not reliable, and a simple coding problem isn't taken seriously. Just be aware before you set it up in your store, at 1 moment everything is fine, after you spend money to get traffic on the website the app might reduce your sales significantly... Check it out for yourselfs.
Hello there,
I am sorry to hear about the issues you encountered with the sticky cart app. We deeply apologize for any inconvenience this may have caused you and your business.
We understand the importance of having a reliable app that doesn't compromise the user experience of your customers. We have investigated the issue and have identified the root cause of the problem. The reason for the overlap of the bar and checkout button is that the z-index has not been set correctly. To resolve this, we can adjust the number to a lower range. Simply change the number to avoid overlap. The best number for overlapping issue is 25.
We understand that you have lost a significant amount of sales due to this issue, please let us know how we can get your trust again.
You are welcome to reinstall the app at any time and we will continue to provide support.
Thank you for bringing this matter to my attention. If there is anything else I can do to assist you, please do not hesitate to let me know.
Best regards,
SEOANT - Support Team
I was searching for various Apps for "Sticky add to cart" and I must say, this APP is the best. The customer support goes out of the way to help you out even to customize the button to your liking. Recommend this App 100%. Very easy to install and Fully Customizable.
The sticky add to cart is incredibly popular with our customers. I'm happy with this is product so far.
Hello there, thank you so much for your review! :)
We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :)
All the best,
Giraffly Team
The app is exactly what we wanted and needed, works very well but most importantly, customer support is excellent! Thank you
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team
Easy to use product, that does exactly what it promises
Fast and friendly customer support, solved my problems straight away
Hello There,
We're thrilled to hear that our product was easy to use and delivered on its promises. It's great to know that our customer support team was able to provide fast and friendly service and solve your problems right away. Thank you for choosing our solution and for your positive feedback. Please don't hesitate to reach out if you have any further needs or questions.
All the Best,
Gill | Customer Support
Fantastic app and customer suport! They help so much and are very fast resolving technical issues that may happen
Hello there,
Thank you for your positive feedback! We strive to provide excellent customer support and are glad to hear that we were able to assist you quickly and effectively. If you have any further questions or concerns, please don't hesitate to reach out to us.
All the Best,
Gill
perfect
Hello there,
Thank you for giving us a 5-star rating. We are really grateful to feel that we served you well.
If you have further questions or concerns, please feel free contact us any time!!
All the Best,
SEOAnt Support Team of Channelwill
great app all i need in one place thank you very much i am sure it wil rise my conv rate hope it wont take extra fee thanks
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Funktioniert gut und das Support Team reagiert sehr schnell!
Mal sehen was das mit der Konversion Rate macht, wenn es online ist.
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day! :)
Best regards
SEOAnt Team
This app is really good. And their support staff very helpful. Highly recommend to anyone. Thanks......
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Wish you a prosperous store
Giraffly Team