SEOAnt ‑ Sticky Add To Cart

SEOAnt ‑ Sticky Add To Cart

Recenze (151)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
    143
  • 3 % hodnocení s 4 hvězdami
    5
  • 1 % hodnocení s 3 hvězdami
    1
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
    2
Datum úprav: 3. červenec 2023

I would like to give it a zero star if possible.

BEWARE!!! - You may have to get up at 3AM to fix their bugs. This is exactly what I'm experiencing now.

We are on an annual plan and out of a sudden, the subscription was gone. Maybe I was lucky to find out at 3AM taking a night pee or pity on me. It's an outright rip-off. Reliability is not their virtue. Unfortunately Support is even worse. We are going to ditch this app this week.

Popur
Hongkong – ZAO Číny
Doba používání aplikace: 3 měsíci
Vývojář Channelwill odpověděl 5. červenec 2023

Hello there,

First of all we sincerely apologize for what happened on your side. I'm sorry to hear that you had a negative experience with the app. It sounds like the reliability and support were not up to your expectations.

This situation of not showing Paid Plan properly in our APP while checking on your side is due to a bug when upgrading Plan Subscription way of charging in our APP. Now this issue has been solved and fixed by the developers in our Team eternally and it will not happen anymore.

We really hope the operations done in our Team can meet your demand here and help you decrease the loss on your website store. Thank you and looking forward to hearing from you soon.

All the Best,
Gill | Customer Support

13. září 2022

1) The App settings page does not always load so that you are looking at a blank screen with no options.
2) The app settings page hijacks the browser so that you can not use the back arrow on the browser (It just keep reloading the same page so you are stuck on the app settings page)
3) Live chat support bubble does not re-appear after initial install.
4) 'Start live chat' support does not work on the FAQ's tab.
5) 'Contact Support' does not work on the app settings page.
6) The 40% off popup spam persists, meaning it pops up EVERY time you go to the app settings page.
7) Lastly, the 'sticky quick add to cart' does not work, it doesn't even work on their 'sticky quick add to cart' sample page. I tried various things, refreshing the page, enabling/disabling etc to trigger something to work. No luck.

hanhoousa
Spojené státy
Doba používání aplikace: 30 minutami
Vývojář Channelwill odpověděl 17. září 2022

Hello,

Thank you so much for your review. Hope all things are well on your end.

Regarding your concern that the app is not working, we apologize for the inconvenience. However, you need to clear the cache browser and hard refresh your page then hit the button save. I hope we made it clear.

Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Best regards
Giraffly Team