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Deleting Forever! And going elsewhere.. total waste of time.
After i initialy telling me it would take 2-5 days to assess and test, coming to the second week, no help what so ever... nothing is being done... Waste of time! If i could give this app & Support a big fat zero i would! Gave you guys another chance. But you didnt live up to the expectations. I actualy re installed it hoping i would get better support but didnt! Stay away people! This app is run by individuals who couldnt care less who give excuses forever.
We are sorry for the bad experience. We did mention the supplier product ID are not matching with the SKU on Shopify. The sample ID is 1028-121259-14846 where Shopify SKU is B07NLLLXNX. It is visible that the product identifier is not the same. Stock Sync has to find matching SKU for it to work.
can't update inventory unless you have price and my manufacturers spreadsheet inventory report doesn't have price, so this is very complicated and can't use the app.
trying to use the app to get stuff on shopify so far seams easy dont know what else to say just trying to get to 100 characters
No empezamos con muy buen pie. Era imposible sincronizar el stock, y el servicio técnico no daba señales de vida, pero finalmente me ayudaron con la configuración y lo hicieron posible. Si la aplicación sigue funcionando así de bien, me han ahorrado mucho dinero y tiempo.
I used this app to manage inventory. I am still confused on how it works but my contact that helped me set this up was very helpful. My confusion is mostly my fault
Loving it. This solved so many issues for us all in one solution! Will save us several hours a month.
5 minutes of easy setup and you can stop worrying about inventory forever! Furthermore, the support team would answer quickly all your questions and solve any problem you have. This is the real deal guys, don't miss it
There is nowhere to contact the support team which makes it hard if you have a specific request hence the low rating.
Hi there,
We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 2-star app reviews.
You can always contact us using these 3 ways: One can be found on the Stock Sync page on the top menu by clicking on 'Support' and 'Contact Us’.
The second is when setting up the feed, it will be at the bottom of the settings.
The third will be the Shopify app listing and click on the 'Get Support' button.
We are doing our best to help it works. Would you reconsider the review and give us another chance?
Warm regards,
Azza
Using this to import inventory from a drop shipper. Just started using it but it's fantastic so far.
Terrible, wanted to use this app and sent two emails for support over a 3 days period and nothing came back, best to avoid