syncX: Stock Sync

Seems like it would be great, but support takes to long to get back to you and is not very clear in their response. After days of back and forth, I figured out the issue before they did.

They reached out and offered an extended trial and help to setup. I had already found a better solution. I hope they shift to provide the service they offered after my initial 1* review but I'm increasing for the follow-up effort.
1st review below............
After first update that stalled at 66% for over an hour until I aborted to find that 2 DAYS later it updated my store from the out of date file. Support confirmed that it took 2 days but shouldn't take that long again. The only setup support they offered was a link to the knowledgebase. My update was only 4 simple fields and I never got the update to work correctly. This product and lack of prompt helpful support make it unusable.

I'm convinced these reviews are fake. I spent nearly 2 weeks of going back and forth with support simply asking how to link products properly on what should have been a simple integration to my Shopify store. I was attempting to link my products to download for dropshipping and the app completely messed up my products switching hundreds of product names, prices, descriptions and inventory numbers. I didn't even upload anything to my website! I simply attempted to make a file of products to export from the extremely thin explanation. I had no idea that simply trying to import products to the app could result in such a mess. I made the mistake of not backing up for 2 months so now I have to go through hundreds of products manually and check and fix everything and physically recount all of my inventory. Maybe this is different for uploading products for drop shippers, but to download to share, beyond a waste of time!

I just keep getting a message saying your site is down and i cant install and open the app properly. Is this temporary?

Great support by the team! We needed help setting up Stock Sync between 3 stores and they were able to solve the error we were receiving. Great and easy to use UI is a plus!

Deleting Forever! And going elsewhere.. total waste of time.

After i initialy telling me it would take 2-5 days to assess and test, coming to the second week, no help what so ever... nothing is being done... Waste of time! If i could give this app & Support a big fat zero i would! Gave you guys another chance. But you didnt live up to the expectations. I actualy re installed it hoping i would get better support but didnt! Stay away people! This app is run by individuals who couldnt care less who give excuses forever.

can't update inventory unless you have price and my manufacturers spreadsheet inventory report doesn't have price, so this is very complicated and can't use the app.

trying to use the app to get stuff on shopify so far seams easy dont know what else to say just trying to get to 100 characters

No empezamos con muy buen pie. Era imposible sincronizar el stock, y el servicio técnico no daba señales de vida, pero finalmente me ayudaron con la configuración y lo hicieron posible. Si la aplicación sigue funcionando así de bien, me han ahorrado mucho dinero y tiempo.

I used this app to manage inventory. I am still confused on how it works but my contact that helped me set this up was very helpful. My confusion is mostly my fault