syncX: Stock Sync

syncX: Stock Sync

Recenze (1 324)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
    1,2 tis.
  • 4 % hodnocení s 4 hvězdami
    48
  • 1 % hodnocení s 3 hvězdami
    13
  • 1 % hodnocení s 2 hvězdami
    12
  • 5 % hodnocení s 1 hvězdami
    68
Datum úprav: 24. leden 2021

There is nowhere to contact the support team which makes it hard if you have a specific request hence the low rating.

Fase Wear Sverige
Švédsko
Doba používání aplikace: 4 dny
Vývojář syncX odpověděl 24. leden 2021

Hi there,

We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 2-star app reviews.

You can always contact us using these 3 ways: One can be found on the Stock Sync page on the top menu by clicking on 'Support' and 'Contact Us’.

The second is when setting up the feed, it will be at the bottom of the settings.

The third will be the Shopify app listing and click on the 'Get Support' button.

We are doing our best to help it works. Would you reconsider the review and give us another chance?

Warm regards,
Azza

25. červenec 2021

Asked for a paid subscription straight away...no thanks.......................................................

TheArtistsQuarter
Spojené království
Doba používání aplikace: 9 minutami
Vývojář syncX odpověděl 25. červenec 2021

From Shopify app history, you have installed the app in Oct 2020. Stock Sync has 14 days free trial so it already expired when reinstalling the app on July 25th, 2021. That's why the app show needs to upgrade to a paid plan. Sorry, we can't reset the free trial every time users reinstall because that will cause some users to keep uninstall and reinstalling the app. I hope you are seeing this.

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