syncX: Stock Sync
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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does not always work and bugs are not reported per email
1) last week, not a single stock was updated for 3 days - we have a 6 hour intervall set up
2) You never get any emails about issues
3) They fix the problem but it keeps happening - I have to check manually all feeds each week if there is issues ir not
4) This week 1 feed did not push the correct stock levels into the shop
Hi there,
We really appreciate the review. Regarding your query:
What happens if an item which was out of stock, is on stock again? Does it then go to the spot according to how the collection was programmed?
- When the item is back to In-Stock in the feed file, it will be updated to your Shopify store with the matching SKU.
- If you can elaborate on the issue with the feed name, 3 sample matching SKUs that were NOT updated correctly - we will be able to check in-depth on the issue.
Please check your next invoice, I upgraded twice, I am well within the enterprise plan, why do you want to charge me another 21,80 USD?? This looks odd to me. You cannot charge in the same period a customer three plans!!
- We are sorry that you are experiencing this costing issue. We can surely rectify this by refunding any unjustified cost.
- Do let us know if you would like to customize your plan to get a more reasonable costing
- Kindly elaborate on the charges of $21.80.
We are also reaching you out on your email, we do hope to hear from you and very much eager to resolve the issue you are experiencing.
For other inquires, do contact us at support@stock-sync.com and we will gladly assist you.
I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.
Pretty versatile app for the price. Does what we need it to with a nice feature set that allows for 3PL SKU variations and business rules. It's a bit counter-intuitive to set up and instructions were not very clear. Support takes about a day to get back to you, but are responsive and helpful. I'm happy with Stock Sync and will likely apply it across other web properties.
I require additional technical assistance and Stock Sync provides it. It can sometimes take some back and forth communication before some issues are resolved, but Stock Sync doesn't give up on me and is always polite and professional.
Stock Sync is an excellent and the customer service is great. It is very helpful in keeping our inventory up to date from our suppliers. Definitely recommend it.
Thanks for recommending us. I like the collections in your store. They all look very nice!
Was a life saver when it comes to keep track of stock. Highly recommended to all stores with a busy warehouse or any store that drop ships.
best app for inventory updates.
And excellent customer support. I am repeating, EXCELLENT CUSTOMER SUPPORT.
It was a great app and had been using it consistently for several years, until some recent changes made by their Dev team. Customer support was responsive and addressed my concerns and made the alterations that we required.
This has been one of the best Apps which we have added to our store. It handles our inventory and makes bulk changes using Google Sheets a breeze.
Highly Recommend.
www.lil-lollipop.com
I've been using for about a month now. This ap is perfect for my current needs. It has the suppliers I need and the product updates are mostly seamless. When it isn't, customer support is prompt to respond and very helpful. Very satisfied with this ap.
It is easy to set-up and it works as expected. The logs are informative and comprehensive. Great for heavy lifting.