syncX: Stock Sync
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I really don't know what they did in the last update, but everything stopped working , without any change from our end. And not to mention that our previous active plan had every 1 hour scheduling and now they change it to 6-hour window , without telling us about. Our feed is not working 6 days now, we found out today and the support is taking ages to reply. We are of course moving to another app , this is totally unacceptable
Hi Oh Baby,
I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we fell short in your case.
Firstly, I'd like to apologize for any inconvenience caused by the changes in our scheduling intervals. We should have communicated these updates more clearly, and everything is okay now. The issue occurred because the app migrated to use the new Shopify GraphQL API and required an extra permission step before the feed could work again.
Regarding your feed issues and the delay in support response, I understand how frustrating this can be. We had resolved as your need, please do check from your end now.
Thank you for bringing these issues to our attention, and we apologize again for any inconvenience caused.
Thanks,
syncX: Stock Sync
Geweldige ervaring & een uitstekende service ! ongetwijfeld een 5 sterren review! Nogmaals bedankt voor de ondersteuning! :-)
Thank you for your great feedback! We're happy to hear that you're so satisfied with our service. We always strive to provide our customers with the best possible experience. Thank you for the 5-star review! 😊 ❤️🙌
Oltre ad essere la migliore applicazione di sincronizzazione, l'assistenza è eccezionale. Super consigliata.
Thank you so much for your positive feedback! We are happy to know that you find Stock Sync the best syncing application and that you appreciate our support service. We are always here to help you. 😘❤️
Super recommended by you too! 🚀
A powerful app with lots of functionality. The UI has some room for improvement but once you understand how it works, it's super useful.
The support level is also very good. Always willing to help and work through issues patiently. Thanks guys.
Thank you for your feedback. We are glad to hear that you find our app powerful and functional. We appreciate your comments on the UI and will work on improving it. Our support team is always here to help. Thanks for your support!
Great app with great customer support. I have needed trouble shooting a few times as i am only a novice website builder and the team have always been super helpful.
Thank you for the kind words! We’re glad our app and customer support have been helpful for you. If you need any more assistance, we’re always here to help! 🥰🥰🥰
Very good experience with this app.
The support team did help me to upload my stocks which is nice.
Thanks a lot.
Thank you for your review! We're glad you had a great experience, and that our support team could assist with uploading your stocks. We appreciate your feedback!🥰🙌
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.
This is an excellent app! It saves you a lot of time! The support team is attentive and responds to inquiries promptly! 10/10
Special thanks to Raj
Thanks for the 10/10! We're happy the app saves you time and that Raj and the team have been helpful. 🙌😍
Yas was very informative and patient with me as I am trying to understand this app. I appreciate the professionalism and the way things are being explained to me. This app is an excellent tool to have once you understand how to navigate through it.
Thank you for your feedback! 😍😍😍 Once you get the hang of it, Stock Sync becomes an excellent inventory management tool.
Feel free to reach out if you have any more questions or need further assistance!
This app is a scam. The company that makes this app has charged my shopify account hundreds of dollars that I did not agree to and now they will not refund me and nor will shopify. Avoid using this app.
Hi 1buy.au,
We apologize for the inconvenience you've experienced with Stock Sync. We have issued the refund to your store in app credits. We did not charge you any extra and it was all prorated.
Thanks,
syncX: Stock Sync Team