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Always a delay but the app works great. Disappointed I cant upload my images from my FTP server...
Great service. The team is always there to provide assistance and making sure everything works the way you want it.
Thank you so much for your lovely review 💖 We are beyond glad you found us!
Works great when it is actually up and running, but frequent outages with the app being down. Today the app has been down all day so far. App Support is terrible! I have given up contacting their support department because I either don't get a response or when they do respond, it's 3-4 days later. Totally unacceptable!!!!
This app is extremely helpful for syncing inventory. Setup was very easy!
Everything is running stable. Customer support is fast, helpful and friendly. We've had some customization done - no problem.
Love the App! Really easy to set up and does what it claims. I will not need this app full time right now, but I will be adding it to my list to use in the future. I recommend this App to anyone wanting to make adding products easily! Customer support is great too!
The app creates duplicates while making an addition , which is horrible if you have products over 1k. I also try to undo actions and it did not work.It also explained that when you undo task you get your credits back. I spent 15 dolar in a day and result is 2 star. I did not receive any support so far. It may synce qty, except that good luck with this app..
We are sorry about this duplicate issue. There is an Undo function to restore it back. The Undo will revert back the credits and remove those newly imported products. We received your support ticket and replied within 4 hours. We have to apologized that for the wrong impression. Stock Sync received many 5 stars reviews from users who love us but we are helping many merchants so please give us more time and up to 1 day to reply to you.
I've been using this app for a few days now and have asked support for some help in which they delivered excellent service. I've used the app for scheduled inventory update and new product import feed from my distributor which uses REST, Json or XML. The app does require some knowledge of API, but Stock Sync support was able to fill in the gaps necessary to complete my feeds. So glad I found this app rather than paying a developer an upfront cost to do the same thing. It's definitely worth investing in, even if it's for their trial period.
support is rubbish ,very frustrating and I wonder if I m dealing with ghost that can not provide a contact where I can speak to them for help, it been long trying to get this work .can any one here tell me how they manage to get theirs working as support seem to not even know about the app and re not wanting to speak over phone as its very hard to understand what he wrote in email
We have done our best with 45 replied between us. Your message has been specially handled by 3 persons, app developer, support guy, and product manager. We have been trying to tell the same message but couldn't get through. We are sorry that our app is not what you are looking for.
Great support! Quick to respond and the app itself is fantastic at keeping stock tracked across our suppliers! Recommend.
revised; they have solved my problem so far
now i will need to setup the scheduled update thrrough Onedrive and i hope they wil assist if i have any queries.
thanks for your help