Stock Sync: Inventory Sync , 1.217 değerlendirme

Toplam puan
4,7
Puan düzeyi başına sayılar
  • Puanların %90 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 1 yıldıza sahip
16 Ekim 2017

This app spam asks me for a rating every time I log in, so here's a rating. Will you leave me alone now please.

Ts8276eb
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
20 Kasım 2020 tarihinde düzenlendi

OVER HALF OUR PRODUCTS DELETED - 1WK BEFORE BLACK FRIDAY & LEADING UP TO XMAS!!! Very disappointed with Stock Sync. I needed to tweek the add products feed, but this caused more than half our products to disappear - some deleted, despite the add feed apparently not deleting products already in your store already!!! products were re-imported, but all titles, descriptions, images, tags deleted/over ridden - we spent months optimising all our products for SEO - now all gone!!!!! response from Jor/Raj - which takes up to 24hrs is very blase - they do not seem to be bothered that our store now only has 95 products, when we had over 230 optimised products! AVOID!

Bouji Lingerie
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
SyncX yanıt 24 Kasım 2020

We are sorry for the bad experience. From the logs, we don't see any trace of deletion or update of title, description, and tags. We hope that we can share one of the SKU so we have a closer look. We like to help you out, please reach us at support@stock-sync.com.

16 Ekim 2020 tarihinde düzenlendi

I used this app for over 2yr, but the feed not working at least 2~3 days per month. since feed does not work 26 hours, after amazon prime day, and Friday night. we need to update price and qty, but no response and no update. major errors and problems, this matter is over and over again.
Update on 10.16.2020

SaltTree
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
11 Aralık 2023 tarihinde düzenlendi

I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.

Retail Therapy Online
Güney Afrika
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
4 Kasım 2021

The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.

JoySwag
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
SyncX yanıt 4 Kasım 2021

We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok now. We hope you can reconsider this review.

21 Mayıs 2017

Not Very Reliable - Paid extra to have hourly updates and nothing is updating over 24hrs still nothing - contacted support no reply from them

Shane Todd Gifts Uk
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
5 Ocak 2022 tarihinde düzenlendi

Stock is not updating for products. Having to manually edit thousands of SKUs is a major pain. What's worse is stock not updating is leading to customers buying out-of-stock items. Sent support an urgent email and haven't received a response since June 2020.

casaza store
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
SyncX yanıt 4 Ocak 2022

We apologize for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the setting of the feeds. This can be resolved by editing back the settings.

We have already replied to your emails and even sent a new one but haven't received any response yet.

Please reach out to Stock Sync - support@stock-sync.com.

We truly look forward to hearing from you again.

1 Ağustos 2017 tarihinde düzenlendi

not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...

Parks Canada Shop
Kanada
Uygulamayı kullanma süresi:Neredeyse 2 yıl
17 Ağustos 2020 tarihinde düzenlendi

Three days and no response from support. 1st support question was answered in about 12 hours, 2nd is in limbo and we cannot get our products straightened out until they respond. Very frustrating! UPDATE: Just responded after 4 days, but still can't get resolved, saw support ran an import session at 9:30am this morning, its now 7:30 PM, and did not get an update. I'll re-rate the support, but waiting for resolution. UPDATE: they say they completed the modifications and ran the products again, but still plagued with duplicates. No way to reach them thus far (Monday no less). Not Happy with the support for this App at all!

LingerieBrat
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
SyncX yanıt 16 Ağustos 2020

Sorry for not getting back to you sooner. We understand the products added wasn't group into variants. It is mainly an issue on setting up or the feed don't a variant group key identified the product. We will review the feed data as requested and get back to you as soon as possible.

25 Ocak 2022

The app was good when I started using it but whenever there is a problem it is very difficult to get them to resolve anything. when I first signed up for this service they charged me for the number of SKUs that were on the feed. now they are counting all the products in my store and refusing to provide an update unless I upgraded. This is very unfair because the other products in my store are in a different location and are managed by a different provider, so why should I pay them more for something they don't manage. Now I have put my selling on hold struggling to make updates myself while looking for different provided. Buyers beware

Everybeaute
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
SyncX yanıt 25 Ocak 2022

We apologise for the bad experience you are having. By default Stock Sync will scan all products to find matching SKU. But Stock Sync also come with a powerful filtering to scan only products by tags, vendor and many more (Learn more here https://help.stock-sync.com/article/100-stock-sync-filter-by-shopify-products). With filters, it will not scan the entire store for the matching SKU or barcode. Please contact our support to help you with the filters.