Recenze (243)

Celkové hodnocení
2,8
Počty podle úrovně hodnocení
  • 57 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 9 % hodnocení s 2 hvězdami
  • 19 % hodnocení s 1 hvězdami
18. březen 2021

App is useful in some areas but completely useless in others and unfortunately since Shopify purchased it, there's no support. Shopify support has no idea how any of the functionality works and some members of the support team aren't even aware that it's now owned by Shopify. Why isn't there a support team dedicated to learning this app? I'm not sure why Shopify bothered purchasing it.

Cupcake
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 19. březen 2021

Hi there, thank you for taking the time to leave a review for Stocky. We know how important it is to be able to reach out for support which is why we have a dedicated Stocky Support team at Shopify. If you'd like to reach out to Stocky team, you can do so by emailing retail-support@shopify.com with your queries.
Your email will come directly to our team and we'll be happy to help with any questions.
You can also find this email address whenever you need it under the Help tab in Stocky.

- Barry | Stocky Support

21. únor 2022

Useless at the moment as it doesn't even open within the Shopify POS app, have to open in Safari and in there barcode scanning doesn't work.

Gear
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář Shopify odpověděl 17. únor 2023

Hello Gear, thank you for taking the time to leave your feedback. I am happy to let our developers know about your review, we are always looking to update our apps and make it user friendly for our merchants, as at the moment the Stocky app is only designed to work on a computer. As for the issue with the barcode scanner, I hope you were able to get it solved, we recommend reaching out to our retail support if you have issues with the hardware and we can help get it fixed.

20. červen 2017

For stores that have thousands of products and hundreds of vendors, this app will save you time and money and grey hair. It gives visibility to stock demand, and has a very capable PO system. Seb is very quick to respond and you can tell he's keen to meet customer's needs when it's possible.

Wish list: Product bin/location baked-in, but I think that's coming as Stocky adopt Shopify's 2017 newly announced features. Integration with Transfers, also coming soon? Stocktaking by location, which is dependent on having location as a data point of course.

Lindaanderson
Spojené státy
Doba používání aplikace: Asi rokem
2. červen 2022

We have 8 brick and mortar locations, the app make it using for forecasting inventory needs at each of our locations, creating purchase orders based off a set criteria that you set and creating transfers between locations. It appears to be doing a good job that. I tested out the app a few years back and got frustrated with it and stopped using it. Thought I would come back and give it a try again. So far I am happy with it. However, there are some areas that need some improvement to make the app better. - I like the fact that it has a way to print barcodes based off purchase orders and stock transfers. However, it's only limited too Dymo printers. We use a Rollo at some of our locations. Would like to see more flexibility there. - When creating purchase orders and stock transfers based off suggestions, I would like to see a filter added to say "Show Minimum Re Order Stock Required". For example, ff we 1000 SKUs I don't want the purchase order or stock transfer suggestions to show me 900 SKUs that require us to order just one. It would be nice to set a minimum amount to be displayed on the purchase order or transfer such as 5 or 10 or whatever number we want. Because now, I have remove all the 900 SKUs individually by clicking the trash can icon to the right that I don't want. Or if this is not doable then add a checkbox next to all the SKUs on the purchase orders and transfers to allow me to select the 900 and hit remove. --- Also products are showing up when running the suggestions that are stocked at the location. Our team is open to working with Shopify to help make this a better app. It's a win - win for everyone.

Bunker 27
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Shopify odpověděl 8. září 2022

Thanks for the great review! Greatly appreciated.

There’s a setting under Preferences - Forecasting that will prevent every single out of stock item being added to the PO regardless of its performance. Please try deselecting “Keep in stock” and see if that helps.

You can also set minimum order quantities per supplier by going to Suppliers - Settings - Order limits.

Something else that might be helpful is the minimum order quantity column that can be enabled on the draft PO page.

I'm looking into the issue with non-location products showing up when forecasting.

Hopefully some of this is of help to you. We are currently building a team to work on Stocky full time so you should see some big improvements in the not too distant future.

- Seb

Datum úprav: 19. září 2023

I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels?

This is what I was told recently-
" I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made."

In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.

Pro Edge Paintball
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Shopify odpověděl 19. září 2023

Thanks for taking the time to write a review. We do have list of supported printers available with the Shopify platform listed here: https://shopify.link/qmzP. With that being said, I encourage you to reach out to our live support with any error messages you may have received while using the Stocky app. They will be in the best position to take a further look into the error you are receiving and advise further. You can get in touch with a Support Advisor by navigating to the Help Center: https://shopify.link/1w5D. -Ollie, Shopify Support

12. listopad 2020

Stocky is a waste of time. Too much in and out of app when new products are continuously added. If I only carried nuts and bolts it would be a different story. My store is very seasonal and new products are arriving every day. I very seldom reorder the same thing twice as many times my vendors are sold out.

Two Friends
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Shopify odpověděl 7. prosinec 2020

Hi there, thank you for taking the time to leave a review for Stocky. We appreciate your candid feedback. I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us. Regards, James

11. únor 2021

It works fairly well for purchases, though it took me a minute to sort out how to do drop ship POs vs stock purchases. My major issue is that it doesn't sync with my accounting software so I duplicate loads of work every week recreating invoices in Xero. Please build an integration!!

Modern Bungalow
Spojené státy
Doba používání aplikace: 11 měsíci
30. srpen 2020

Some needed functionality:
1. Receiving vouchers, so an invoice can have multiple receipts against it.
2. When receiving, the dollar total should only include what is checked off as received.
3. Ability to print barcode labels for specific items on a PO, or invoice, etc.
4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently.

Head Shoulders Toes & Bows
Spojené státy
Doba používání aplikace: Asi rokem
9. listopad 2020

Stocky wouldn't sync with Shopify beyond the product quantity. A product I deleted in Shopify would stay in Stocky, etc. If I changed a SKU or barcode, Stocky wouldn't update it. My store has a lot of products - maybe that was the reason? But the support reps were mostly useless. Most of them would just search the documentation and read it to me, which was not helpful. They had no actual knowledge of the app. More than one of them told me "to contact the developers of the app" - completely unaware that Shopify owned it!

Pandemonium Books & Games
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Shopify odpověděl 4. prosinec 2020

Hello, thank you for taking the time to leave a review on our app. We use all constructive
feedback from merchants to continue to improve Stocky. I can understand the need to have products syncing correctly. I am looking into the issues you mentioned and will follow up with you by email to discuss them. - Kelsey

4. červen 2021

Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.

BUMSONTHESADDLE
Indie
Doba používání aplikace: Asi rokem