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Why does every update lower the functionality of the app??
- You now have to click edit on every PO to make updates (change it back!)
- The new colour scheme does not let you easily differentiate between orders pending and received (change it back!)
- When importing goods, sometimes you do not know the total landed costs until after all the import duties and taxes are paid. Stocky LOCKS the landed costs once goods are received.
We need to be able to update shipping costs post order - to accurately see the Landed Costs (Please fix this as it is the most crucial part)
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Reply 05/11/2024
In reply to the comment "you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed." - the figures such as the margin and landed costs remain locked if you have already received the items, so this is not an acceptable solution.
Please can you contact me directly to discuss improvements.
Hello Cyril, thank you for taking the time to submit this feedback. Our developers work to ensure that we are providing the best service possible and all feedback is valuable to us, so I would be more than happy to pass the concerns you have noted along to them on your behalf.
I can confirm that the option to edit shipping costs after an order is received would be possible at the moment, you can click the Edit button on the top of a received purchase order to open up the option to adjust the shipping rates as needed.
If you have any further questions or concerns, please do not hesitate to reach out to our Shopify Help Center at help.shopify.com and our 24/7 support team would be happy to assist.
Une app efficace pour les commerces de détails, mais impossible de restreindre les emplacements à des usagers spécifiques.
Donc tout le monde peut jouer avec l’inventaire de tout le monde. Nous devrions pouvoir gérer les permissions par location, c’est un énorme blocage dans notre transition a Shopify POS.
Used to be better, but could do with some updates as a lot of features aren't working anymore.
I use Stocky to see what products are selling well, what will be depleted soon and what products need reordering.
Thanks for the review. I would suggest attempting to clear the cache on your browser to see if that fixes the issue that you are experiencing with some of Stocky's features: https://shopify.link/b7xY. If you continue to experience these issues, you can get in touch with our live support to have a further look by navigating to our Help Center: https://shopify.link/goV1. -Ollie, Shopify Support
UPDATE: FEB 2021: I had to update this review to reflect the fact that I tried another inventory and sticker printing app, and while it was alright, it just wasn't the same as the original Stocky. So, I ended up coming back and trying Stocky again. I'm happy to report that it seems improvements have been made to the way in which the app functions but also to the information provided with the app. I still run into problems getting the app to recognize my Dymo printer from time to time. If that gets resolved I'll be back at a five star review. Just wanted to be fair and let anyone who reads this know that things have gotten better.
UPDATE: DEC 2019: I am incredibly disappointed. See, the developer of this app is amazing. Unfortunately, when Shopify bought this app from him, my love for the app quickly went south. For the last month the app has shown a notice that it is syncing. It has not allowed us to update photos, and printing barcode labels has become a serious problem. I uninstalled the app thinking that perhaps that might help - and thinking that the date would all remain in the system as the notice at the uninstall said info would stay for 48 hours. However, when I reinstalled the app just a few minutes later my purchase orders, Dymo label template, and suppliers were all GONE. NOT HAPPY. I love Shopify, but the response I've gotten to requests for help have been underwhelming to say the least. I would just caution anyone thinking about installing this app. The original app and its developer were stellar. Not so now. DEC 2018: Seldom do you find an app that is TRULY helpful with a developer who is awesomely responsive, and also TRULY helpful! This app is all of that! It's very reasonably priced, and it makes developing purchase orders, printing bar code stickers, and doing stock takes so easy. THANK YOU To Seb, the developer. Great product, and GREAT support!
Hi there - I'm very sorry to hear of the poor experience that you have had hear & would like to take this opportunity to thank you for your patience and understanding throughout this process. When Stocky is removed from an account, any transient data such as PO's etc. is removed and needs to be re-added manually - I understand that this was your experience and I hear you on that. Your feedback is very valuable to us & I will be reaching out to you via email so that I can fully capture that feedback before sharing it with our developers and to see if there is anything else that we can do that may get Stocky back to being a valuable addition to your business. Thank you & I will be in touch - Beckha
Some needed functionality:
1. Receiving vouchers, so an invoice can have multiple receipts against it.
2. When receiving, the dollar total should only include what is checked off as received.
3. Ability to print barcode labels for specific items on a PO, or invoice, etc.
4. Ability to sort documents while viewing. Right now you have to go into settings if you want to sort differently.
5. (September 2024) Update no longer allows you to edit product costs while receiving.
Can someone tell me what is going on? I can not access my Stocky App via shopify. This is the error message i am getting.
..........."Shopify plan upgrade required
Stocky is only available for specific Shopify plans. To download Stocky for free, upgrade your plan to Shopify or Advanced Shopify. "..........
Is it no longer supported? I am still being billed
Hi there, thank you for taking the time to review Stocky - we appreciate your feedback. I have taken a look at this and it seems that Stocky is now working on your account if you would like to retry accessing it. Stocky is no longer available on the Basic plan unless it was installed prior to October 31st 2019 and the store & app are in continuous use from that time - the app is included in all plans above the Basic plan for free. I have more details specific to what happened in this case which I will share with you via email. Thank you - Beckha
This app is very flexible in some ways (i.e. case sizes for POs, changing which elements are shown on the PO when you're creating it versus sending it to your supplier). However, we are struggling with accurate Average Unit Costs for our Bundles, which we created in the Bundles app that is officially compatible with Stocky. The Average Unit Cost for the bundle is supposed to be "based on the bundled variants", however the Average Unit Cost will not update, no matter how I change the individual bundled variants' costs (e.g. receiving POs, directly changing costs, etc.)
Hello there! I'd like to thank you for taking the time to leave a review for Stocky, we really appreciate your feedback, it's how we're able to learn and grow. We're sorry to hear that you're having some trouble, I will follow up with you via email to discuss this further, as well as to get any other pieces of feedback you would be willing to share with us.
Thank you
- Liana.
App was working good until we had to receive a partial purchase order from a vendor. Yes, we were able to receive quantities partially, but then Stocky doesn't allow us to record this invoice of a partial purchase order. What should we do if 90% of the PO we make are received in several shipments?
Also, not having a dedicated customer service team makes it a time consuming task to ask little questions.
worth having and worth the money for sure. it's just a little hard to undertand how all the featurs works.
Not a great inventory management app honestly. The app gives very basic purchase management facility and is an improvement over what is possible in Shopify, but nevertheless - inventory/purchase management is important to every business using Shopify and I would expect there to be a much stronger solution.