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Too disappointed, although deleted apps but still charged, I suspect this is a fraudulent apps, not recommended to install.
Hi there,
We’ve looked into the details of your account and can see that you selected the $99/month Unlimited plan on May 6th, at which point you then proceeded to complete a copy of your store. As the monthly subscription was approved and the copy completed successfully, you were then charged properly for this plan. I can confirm you then cancelled your subscription after uninstalling the app on May 12th and no further charges will occur.
If you have any questions about this, please don’t hesitate to reach out to our support team at help@rewind.io so we can assist further.
Completely ridiculous pricing. I clicked to copy themes, products and pages. Calculated cost was over $600!!! I can do exactly the same thing using another app called "Duplicate Your Store" for the cost of $10.
This app is crazy pricing, unbelievable really!
Thanks so much for leaving your feedback! Replay offers a couple of different pricing options to meet the large variety of use cases that people have when looking to copy over their stores. Our Pay As You Go plan is currently better suited for merchants looking to copy a subset of items or a small store. But for much larger copy tasks, such as the amount of information you were trying to copy, our other plan option likely would have been a better, more cost effective fit, allowing you to bring over everything you wanted, above and beyond what the other app is capable of handling.
We’re always open to learn about the various use cases merchants may have and problems they’re trying to solve with our app, in fact, we’ve already begun actioning some changes based on your feedback. Please don’t hesitate to get a hold of us if you’ve got some questions as we’d be happy to work with you to find a solution that will work best.
No free plan. Two payment options I feel like both are very expensive for what they do. £100 to transfer a tester website to different account. Seems to be well made though.
Thank you for taking the time to leave your feedback.
We apologize for the confusion around the "Free to install" language. Misleading language is never our intention and we apologize for the confusion.
The "Free plan availabe" messaging is meant to convey that you can install the app to your stores without being charged. Only after installing, indicating which store will copied, and selecting a plan, will you have the ability to pay for the app.
The "Free plan available" tag is automatically assigned to us by Shopify due to the nature of our pricing structure, and is a limitation our team actively working on resolving.