SC Store Locator Map , 429 değerlendirme
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First want to say : Good Support team, very quick turn around and helpful! Second: the app is fairly easy to install follow the directions while I have very limited background of IT.
Hi there! We appreciate your kind words - thanks so much! We're glad that our team was able to get everything sorted out for you so quickly; that's certainly what we aim for, especially around the holidays.
We're also very humbled to hear that you were able to easily follow our installation instructions on the Help Center - we have a very hard worker who upkeeps our articles, and we're glad that you found them easy to follow!
A little confusing to navigate the interface but we have been able to create a usable, easily updatable find a retailer page, which our stores appreciate.
I installed this app given I feel it is a necessity for anyone with an actual store front on their high street. It does exactly what it says. The only reason I have rated it 4star is that by default the map once loaded is zoomed out showing lots of countries. I think this is great if you are perhaps an international business with lots of store fronts but for shops like my own I would prefer it to be zoomed in by default at least to country level.
Great app though and it will stay installed on our site adamandeco.com
Thankyou
I gotta say, this thing is slick. Really easy to install, really easy to input stores, really easy to customize colors and text, and it looks great. A+++
Not happy with the app. The first time we tried to update our Dealer list, I re-imported our list of dealers and they didn't sync up with their geo-locator which caused them all to not display on the map when an address was searched. I had to manually enter in over 100 addresses to get it working again. About a month later I tried doing another update and the same thing happened. I was told their developers were working on the issue and waited over a week for our addresses to show-up on our dealer locator again . After a week and still no results we decided to switch apps. We couldn't wait any longer and it almost caused us to lose multiple dealers.
Hello there. We're so sorry you have been experiencing this issue - our developers have been working to craft a solution for this as some of our other merchants were also experiencing the same issue, however we don't have any sort of timeframe on when it can be expected which is certainly frustrating for not only you guys, but also us, as we want our apps to work exactly how they should for all of our merchants.
We completely understand that you need to do what's best for your business and switch to a different app. We're so sorry we couldn't get the issue resolved for you in a timely manner, which is what we always strive for. We hope to be able to update you in the near future with the fix, and would be happy to compensate you for the loss of proper functionality.
Please let us know if there's anything more we can do for you in the meantime - our specialist Rony has reached out to you, and would be more than happy to discuss everything in detail over the phone.
All the best with your business, and take care.
So far the app does everything that I need it to do for my Shopify website and the customer service is helpful. I was having issues and the team helped me figure out what was wrong with instructions and pictures.
There is an issue with no scroll in the detail view on mobile, thus the 3 stars. Does anybody have a fix? UPDATE: Bold customer service did several tweaks to the app and it's working PERFECT now. Thanks so much Bold!
It's Friday and I had some questions that I didn't think were going to be possible without custom programming... Rick easily explained exactly what each of my issues were honestly without leaving me with the only option of upgrading to a higher priced solution. Love it! Thanks! Bold Rocks so far!! Happy Friday Bold Team!
pretty cool app. Helps customer easily locate my store
Tamer quickly replied to my request with a link to exactly the info and code I required to solve my problem. We're very excited to get to work with our new Store locator app. Thanks for your help!