レビュー (190)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年5月16日

Great customer service. Responded quickly to my query and sorted all issues.

Flower Cake Company
イギリス
アプリの使用期間:4日
2020年5月14日

Upon first installing the app I could not get it to function properly. Let me be clear....I am a technological nightmare and get easily frustrated. With other apps I never seem to have luck with customer support. So I was very skeptical when I shot them an email.

Let me tell you, Genie Apps customer service is AMAZING. I received an email instantly confirming my issue and within minutes they asked to access my store. I granted them access and then within 20 minutes I received an email telling me it is fully functional.

This app is functioning as advertised. It is clean and easy for the customer to use.

Customer service makes this app a BARGAIN

Spice Beast Inc.
アメリカ合衆国
アプリの使用期間:4年弱
Genie1214が返信しました 2020年5月21日

Thank you for your great review.

2021年1月10日

Easy, practical, intuitive functionality with excellent support from Genie Apps! Highly recommended.

TheEndless.Shop
カナダ
アプリの使用期間:4年弱
Genie1214が返信しました 2021年1月17日

Thank you for your great feedback!

2020年12月11日

This app has truly saved my business during the covid-19 pandemic. The customer service is exceptional. I would give 10 stars if that was an option! Thank you Ali.

honey
カナダ
アプリの使用期間:3年以上
Genie1214が返信しました 2021年1月17日

Thank you for your great feedback!

2021年6月24日

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.

Parade Organics
カナダ
アプリの使用期間:3年以上
Genie1214が返信しました 2021年6月24日

Thank you for your great feedback!!!

編集日:2021年8月3日

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Quanto Stores
イギリス
アプリの使用期間:約3年
Genie1214が返信しました 2021年8月3日

Thank you for your great feedback!

編集日:2020年4月26日

We were interested in a simple Pickup instore pickup app. This app was not only easy to install but the support was top notch and fast turnaround! Highly recommend it!

Mystical Distributing Company Ltd.
カナダ
アプリの使用期間:3年弱
2020年6月18日

This app is amazing! They provide such great support! I sent a request and was literally given a response within 5 minutes - this is something that’s really important to me when I’m running a business. I need things done quickly!

They were able to customize the app for me within a few hours!

I really appreciate the support and flexibility from this app. Would highly highly recommend it to everyone!

THE LASH SHOP
カナダ
アプリの使用期間:3年弱
2020年8月10日

Great app when you need customers to select date/time for store pickup. The developer was very responsive with questions and was very helpful in getting it set up for our store. Highly recommend!

MSU Surplus Store
アメリカ合衆国
アプリの使用期間:3年弱
Genie1214が返信しました 2020年8月10日

Thank you for your great feedback!

2020年8月8日

We found this to be the most useful curbside app available. I would love the ability to customize it a bit more, but I'm sure any shortcomings are due to limitations of the Shopify platform. I'm giving a hearty 5-stars because I broke the app the morning just tinkering around. Ali responded to my support email within minutes and had it quickly resolved. I don't think we had one customer affected by my careless error. Thanks!

Tulsa Body Jewelry
アメリカ合衆国
アプリの使用期間:3年弱
Genie1214が返信しました 2020年8月9日

Thank you for your great feedback.