Genie Store Pickup , 169件のレビュー
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I think this app helps some, but the information for pickup doesn't initially flow into the packing slip unless you request additional support (we use it to fulfill the orders), and the app uses tags to work, which clogs up the tags so I don't see what I need to see in the dashboard. It feels like the app creators need to go further to put the information - date and time from the customer - into something that we as the end-user can see and print out when dealing with the orders. I downloaded this app back in February of 2022, and the same thing happened then. I was hoping that there were changes from that time, but nope, it's the same.
Hi,
Thanks for your feedback. Most of the merchants don't need to show up pickup date/time on their packing slip. They only need to check what date/time the customer has selected. Or they want to see the pickup location the customer has selected. Still, we ask merchants if they want the pickup information on their packing slip, and if they want we add it for them. Shopify also doesn't allow the packing slip to be automatically updated. and none of the other similar apps does this. I hope you understand.
Thank you,
Ali
UPDATE: Recently for some reason, it has stopped working properly. I'm waiting for a response from the team and a fix... Most orders don't show the tags, date or time anymore.
This app is VERY useful for our store. Their customer service is also exceptionnel. We have had to make many adjustments to fit our needs exactly how we want it to and they are responding super quick and doing all the little twerks to customise it for us. Definitely recommend!!