Genie Store Pickup

The customer service is on point! My experience with GenieApp was easy from the start. They took me in charge from the beginning and they are very quick on the reply for any issue that may occur. My clients are very happy to have multiples options for pick up orders now. I recommend :)

I didn't like the Shopify built-in in-store pickup function for a bunch of reasons. This app looked appealing and affordable. I have a pretty customized theme so installation was a little bit complicated, but Ali patiently listened to what I wanted and implemented it perfectly. Now our in-store pickup option works just like I envisioned. The app works great and is an excellent value, and Ali is top-notch in terms of support.

This app is exactly what I was looking for! I wasn't able to get it to integrate with the theme I was using, but Ali was able to assist and set it up perfectly in a day!

Update: I wanted to hide my local pickup address as it is a residential address and Ali was able to help me do that and only have the pickup address revealed when orders are made. This is super helpful for small businesses operating out of their homes.

I also had an issue with the pickup emails not syncing and he was able to look into it quickly and fix it.

This app was perfect for our needs! We needed customers to be able to select which store they would like to pick up from independent of the actual location's inventory and this not only handled that but also works so much more intuitively than the Local Pickup option that is built into Shopify. We have a few small hiccups while getting the app setup, but Ali was able to get us sorted out with lightning speed and efficiency. I wholeheartedly recommend this app not only for how well it works but also how great the support is!

I have recently downloaded the app for a new TakeAway Sushi shop that I am building and I must say the app does exactly what we need. There were some small details about the way things were displayed in the checkout but after a quick conversation with the developer, everything was sorted out.
The app works great so far and the developer is really quick and helpful.

Super fast, accurate response! Definitely recommended!

Great customer service with prompt reply and resolution.

Fantastic App! It matches our need with simple functions, and also amazing tech support service, which helped us fixing all the integration issues with the theme we are using.
Also the pickup info can be sync to the order detail and be sent to the warehouse with order so that the logistics team can review and prepare for those pickups

Ali provided exceptional support during the transition from my existing store pickup choices to those offered by Genie.

Second review
- my concerns were addressed within one working day, earning a thumbs up from me.

I highly recommend this app. And it does everything that we wanted - 3 pickup locations with different pickup dates and also USPS shipping. Ali and the tech support team are wonderful. Not only do they address my questions, they even corrected mistakes that I made which caused the app to not work as intended. Above all, they worked on a weekend to make all the modifications so our online store can open on time next week.