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Stylo enhances your Zendesk ticket responses with the power of AI.
A large percentage of Zendesk tickets are “What’s my order status?”. Stylo AI integrates Zendesk Support with Shopify data to understand and answer these questions for you, freeing up your team to work on more complex tickets. Stylo uses artificial intelligence to detect order questions, find the order status and location, and generate a response to send to the customer. Agents can use Stylo to generate messages for them - or you can set it to automatically reply to customers instantly.
- Automatically solve Zendesk tickets with the power of AI
- Automatic translation from and to any language
- Works with all Shopify plans, no add-ons required
- Can answer any question found in your Zendesk Help Center
- Brand, tone, and language settings ensure consistent messaging
Bevat onvertaalde tekst
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
ZendeskCategorieën
Recensies (14)
Was surprised to see that it can answer a very wide range of questions, not just shopify details.
Was surprised to see that it can answer a very wide range of questions.
Half of our tickets are order status and location tracking questions so this piqued my interest. it does exactly what it says it does, within reason. 9 times out of 10 it recognizes when someone is asking about an order and automatically generates an answer on the ticket - all we need to do is click paste and send it. Typically we'd spend 45 minutes clearing the queue of these tickets each morning and it's been whittled down to a small handful. It really has been like magic - many hours of weekly repetitive work just disappeared over night.
It's like having chatGPT built into your Zendesk tickets. Saves us a ton of time and it has definitely improved our writing. Was surprised to see that it can answer a very wide range of questions, not just shopify details.
Stylo has been amazing for helping us write responses back to our customers without having to look up order/product info in Shopify.
With good super easy setup and team has been great to work with.
Ondersteuning
Stylo kan al je vragen beantwoorden over Stylo: AI in Zendesk.
Ontwikkelaar
Chelsea, MI, US
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
14 februari 2024
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar.
Persoonsgegevens bekijken:
Klanten, winkeleigenaar
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Klanten
Naam, e-mailadres, telefoonnummer, fysiek adres, geolocatie, IP-adres, browser en besturingssysteem
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken:
Klanten, producten, bestellingen, kortingen, Webshop
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Klanten bekijken
Klantgegevens
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Producten bekijken
Voorraad, producten, productvermeldingen, or collecties
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Bestellingen bekijken
Alle bestelgegevens van de afgelopen 60 dagen, bestellingsafhandelingen, verzendgegevens, retourzendingen, or bewerkte bestellingen
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Kortingen bekijken en synchroniseren
Kortingscodes en promoties
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Je webshop bekijken
Checkoutpagina
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