Subi Subscriptions App

This app has the absolute worst customer service. I’ve been trying to set up a subscription product to show a yearly option instead of monthly. One of their support members helped me get it working temporarily, but after I edited the price, the app broke again. I reached out to their customer chat support, and no matter what time of day or evening it is, the wait times are always ridiculously ...

Account restricted within minutes of setting up - our LGBTQ Adult store violates their terms of business.

FRAUDULENT AND FALSE CHARGES. DO NOT INSTALL. TERRIBLE TRANSITION FROM RECHARGE THAT CAUSED TONS OF CHARGEBACKS AND WRONG SUBSCRIPTIONS BEING CREATED. THEY SENT A FALSE EMAIL TO MANY OLD CANCELLED SUBSCRIBERS AND THEN CHARGED ME HUNDREDS OF DOLLARS FRAUDULENTLY

If you are switching over from Subbly, or need help with migrating your customers, please don't waste your time on this app. I am so sorry, the service is run by bots & its actually really sad that this is my first bad review I have ever left. I hope it helps another business owner make a better choice... go with another app.

There was no live chat or customer service available this weekend. It's not as simple as the video said. Unable to select products and create subscription box