Subi Subscriptions App
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Quick customer services - helps walk you through issues step by step!
It's wonderful to hear that you've had such a positive experience with our customer service team. We believe in offering not just support, but guidance that truly helps our users through any issues they encounter, step by step. Your satisfaction and ease of use are our top priorities, and it's heartening to know that our efforts have made a difference for you. If you ever encounter more questions or need further assistance, remember, we're always here to help. Thank you for sharing your experience, and for trusting us to be a part of your journey.
Gave me a fast answer. We will wait until tomorrow to see if it was correct.
Great experience, reactive support. Perfect.
Always here to help!
Great app and interface to work with. Still missing a few features but overall covers the basics. Customer support is outstanding.
Thank you for your review and for highlighting the strengths of our app and customer support! We're glad to hear that you find the interface user-friendly and that our support team has been outstanding in assisting you.
We appreciate your feedback on the features currently available in Subify. Our team is constantly working on improving and expanding our app's capabilities to better meet the needs of our users. We'd love to hear more about the specific features you're looking for, so we can take your suggestions into consideration for future updates.
Your experience and satisfaction are our top priorities, and we're committed to making Subify even better with each update. If you have any further feedback, questions, or need assistance, please don't hesitate to reach out.
Thanks again for choosing Subify and for your constructive feedback!
I have managed to download this app, set up the subscription, personalise it and test it so easily. There are options to have a one-time purchase along with customisable subscription options or just have the subscription option. I had a few questions about the billing for the customer so I went onto their customer service chat which was answered straight away (i'm in the uk and was chatting from about 8pm) Mayra was my customer service agent and she was so helpful. As we spoke she gave me links to guides as well as explaining further where I needed further details. I have the free to download option. I learnt that the customer gets billed on the same day every month as their first payment date. They are developing the option for the customer to change their payment date in the future which is great news. The customer can also skip a month twice and then their subscription starts up again. They get automatic emails from the app via shopify to remind them of the next payment when they do skip. The app after the 2 week free trial will take 1% of the total subscription sales in that month and it will come off as part of your overall shopify bill so there isn't an extra payment to worry about as it all goes out in one go. I cannot wait for my subscription box to go live and get my first subscription. This is so very exciting! Thank you Subify and Marya for outstanding service in the first few hours of me downloading this app. Chrissie
SoPea Bath & Body
Dear Chrissie, thanks for sharing your feedback with us. I truly enjoyed talking to you and was amazed with your attention to details and accurate questions. Hope our app can bring you huge success and profit! :)
great app with a stunning support: very fast fixing our issue caused by the previous subscription app we have installed.
Thank you so much for your 5-star review! We will share this with the support and product teams to let them know to keep up the amazing work.
We also sent you an invitation link to our community. Hope to see you there :)
It was great and I was able to get my problems resolved. I had some tough requests but the team helped me out quickly.
We're so pleased to hear that your experience with Subify was great and that our team was able to effectively resolve your issues, even the tough ones! Providing quick and helpful support is something we take great pride in. Your feedback is immensely valuable to us, as it encourages our team to continue delivering excellent service. If you have any more requests or need further assistance, please don't hesitate to reach out. We're always here to help and committed to ensuring your continued satisfaction. Thank you for choosing Subify and for sharing your positive experience!
I'm just getting started on Subify but so far the customer service has been excellent. easy to chat and set an appointment and yasaman was super patient, knowledgeable and helpful with my questions and went above and beyond t help me get set up.. looking forward to an excellent user experience. thanks!
We'll always be here to help you grow more
The support is superb! Hasti has helped me every step of the way. She also offered other workaround in order to show what I really wanted. I recommend this app!
Great service
Appreciate it! Happy you're satisfied!