Subify Subscriptions App , Počet recenzí: 371

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. listopad 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Subify odpověděl 3. leden 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

8. listopad 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Subify odpověděl 4. leden 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

7. leden 2024

excellent service!

Rural Route Coffee
Kanada
Doba používání aplikace: 15 dny
Vývojář Subify odpověděl 28. leden 2024

Thank you for your review! We're delighted to hear you're pleased with our service. Your satisfaction is our top priority!

2. leden 2024

Not try yet the service...but the team are very professional and available to answer all my questions. I recommend it

PLS Cosmetics
Francie
Doba používání aplikace: Asi 2 hodinami
Vývojář Subify odpověděl 7. leden 2024

Thank you for sharing your experience with our team! We're thrilled to hear that you found our staff professional and responsive to your queries. Our team is dedicated to providing the best service possible, even before you begin using Subify. We hope that when you do try our service, it exceeds your expectations just as our team has. Looking forward to hearing your thoughts on Subify once you've had the chance to experience it fully. Thank you for recommending us!

5. červen 2023

Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!

Cheap Land Watch USA
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Subify odpověděl 5. červen 2023

Thank you for the great review!

We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.

4. říjen 2023

It was easy to install and allows me the assurance that my repeat customers are going to be charged monthly so I don't have to worry about invoicing them and waiting for them to pay. It has been such a help with my recurring memberships I have going.

A Bushel and A Peck Designs
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Subify odpověděl 3. leden 2024

We understand how important it is for businesses like yours to have a reliable and efficient way to manage recurring memberships. It's wonderful to hear that our app has been such a help in this regard.

Thank you for sharing your experience. We're committed to continuing to provide a seamless and helpful service to support your business needs. If there's anything else we can do to assist you or if you have any suggestions for further improvements, please don't hesitate to reach out.

27. listopad 2023

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!

LuxeMED
Austrálie
Doba používání aplikace: 6 dny
Vývojář Subify odpověděl 3. leden 2024

We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify.

We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.

Datum úprav: 18. prosinec 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Daily Deficit
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Subify odpověděl 3. leden 2024

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.

15. říjen 2023

What a fantastic app 5star all the way!. The help from the customer support was brilliant couldn't of ask for any more they helped me from start to finish. and there staff was very knowledgeable and amazing. would recommend to anyone looking to sell subscription. 5 Star

The Grow Box Crew
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář Subify odpověděl 4. leden 2024

Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that you had a fantastic experience with Subify and our customer support team. It's wonderful to know that we were able to assist you effectively from start to finish and that our staff's knowledge and support made a significant impact.

We take great pride in our team's expertise and dedication to providing exceptional service, so your feedback is especially gratifying. We're thrilled that you would recommend us to others looking to sell subscriptions, and we're committed to continuing to deliver this level of service and support.

16. prosinec 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Fairtrade Gifts from Palestine | Handmade Palestine
Spojené státy
Doba používání aplikace: Asi 20 hodinami
Vývojář Subify odpověděl 4. leden 2024

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!