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It is user friendly and integrates seamlessly with Shopify. Great user interface. Customer support is top notch. You will get a response in less than 1/2 hour. Rachel was super helpful with my question on how to move out the capture date of a customer's monthly charge.
The ultimate app for subscription business! Match 99% of our needs. Great customer support too. I strongly recommend it.
Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.
Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.
Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services
My issue was resolved quickly and efficiently!
We are very grateful for your five star review!
- Ty Bailey | VP of Services
Recharge has been big for us - subscriptions are 90% or more of our revenue - and the customer service is always great, I highly recommend
Thank you so much for taking the time to leave us a five star review! We appreciate the shout out to our hardworking Support team.
- Ty | VP of Services
Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.
We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions.
- Ty | VP of Services
Vuk was a great help on the chat feature! Very helpful in helping us send our customers links so they can personally manage their subscriptions.
Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.
Thanks for the five stars!
- Ty Bailey | VP of Services
Jovana (Support Agent) is excellent! Our issue was resolved within few hours. We are grateful for all of her help and support.