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Podle hodnocení
Easy onboarding process. Jairus was very helpful.
Thank you for your review!
Ty Bailey | VP of Services
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
Fantastic, really patient and helpful
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
I've been using recharge for about 7 years. Today my invoice was three times what it usually is. I've looked at it and it seems that that is there new standard pricing plan which is ridiculous. After contact apparently they sent an email to tell me of this change 6 months ago and with no follow up emails. I think it's disgusting as I have less subscribers than ever but paying more than I ever have. Recharge making my monthly fee 3 times more than what it usually has, has officially killed my business.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
Jairus is the man! Helped address some problems we were having coming over from another platform and made everything super easy for us.
Thank you for taking the time to leave a review and a shout out to Jairus!
- Ty Bailey | VP of Services
ReCharge has the best support team. They are always quick to respond, they fully understand the issue and they provide a well thoughtout and helpful response.
They also stayed with me until the issue was resolved. I have been really impressed with the ReCharge support team and the ReCharge Migrations support team.
Thank you for the five-star review and the shout-out to our hardworking team!
- Ty Bailey | VP of Services
We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.
At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.
- These guys don't mess around with top-notch US-based support, that's a rarity these days.
Thank you so much for leaving a five star review!
- Ty Bailey | VP of Services
Matt was very helpful. he did not give up until he found a solution. thank you Matt!
Thank you for leaving a review and giving a shout out to Matt!
- Ty Bailey | VP of Services
Easy to use and always easy to contact and get help when needed!
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services