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The rep Matt Ammirati was very efficient and helpful. Great customer service experience!
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!
It's great to hear about your positive experience! Thank you for sharing.
- Ty Bailey | VP of Services
Absolute necessity for any subscription business. Really good technical support (shoutout to Bryan Nguyen!)
Thank you for your review and the shout out to Bryan!
- Ty Bailey | VP of Services
We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.
We appreciate your review!
- Ty Bailey | VP of Services
Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.
Thank you for your five star review!
- Ty Bailey | VP of Services
Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.
Thank you so much for taking the time to leave a five star review!
- Ty Bailey | VP of Services
I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!
Thank you so much for the review!
- Ty Bailey | VP of Services
Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!
Thank you for leaving a review and for the shout out to Mallory!
- Ty Bailey | VP of Services
Great service from Nena! Quick and efficient, and very co-operative.
Glad to hear about your positive experience! Thank you for your review.
- Ty Bailey | VP of Services
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services