Recenze (1 778)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
13. prosinec 2023

I was happy with ReCharge and I would continue with them but their price increasing to 99$ per month coming into effect in the new year is ridiculous. Sadly no options for smaller businesses and this simply seems like an attempt to increase their revenues. I look forward to switching to a competitor that is more reasonable and fair for smaller businesses. What an inconvenience!

Twisted Nut | Berlin's Nut Butter Makers
Německo
Doba používání aplikace: Asi 3 roky
Vývojář Recharge odpověděl 19. prosinec 2023

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

12. říjen 2023

It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.

Frontier Pets
Austrálie
Doba používání aplikace: Téměř 3 roky
Vývojář Recharge odpověděl 16. říjen 2023

We appreciate the shout-out to our team! Thanks for taking the time to leave a review.

- Ty Bailey | VP of Services

25. červenec 2023

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

PrettyBoy
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 31. červenec 2023

Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services

21. červenec 2023

Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.

Dr. Squatch
Spojené státy
Doba používání aplikace: Téměř 4 roky
Vývojář Recharge odpověděl 24. červenec 2023

Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!

- Ty Bailey | VP of Services

18. prosinec 2023

Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!

Mylk Labs
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Recharge odpověděl 26. prosinec 2023

We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience.

- Ty Bailey | VP of Services

30. říjen 2023

GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.

GutPersonal
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Recharge odpověděl 15. listopad 2023

We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

18. září 2023

I wanted to give this review a 3 or 4-star rating, as there's always room for improvement! However, I specifically want to commend their technical support. I've been in contact with them multiple times this month, and I must say, they have impressed me with their in-depth knowledge, effective solutions, and prompt responses. Keep up the good work, guys!

Goldmine & Coco
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář Recharge odpověděl 2. říjen 2023

We appreciate the shout out to our support team. Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Datum úprav: 14. květen 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Švédsko
Doba používání aplikace: Téměř 4 roky
Vývojář Recharge odpověděl 12. prosinec 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

10. leden 2024

Great customer service. Quick and easy.

Zero Acre Farms
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 16. leden 2024

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

20. září 2023

Very easy to set up. Great Support, that is quick to help and gives detailed answers to make sure everything is working as intended. There are some limitiations in regards to discount integration but all in all we are very happy with recharge.

Good Fillings
Rakousko
Doba používání aplikace: Asi 2 roky
Vývojář Recharge odpověděl 2. říjen 2023

Thank you for taking the time to leave a review - and for the shout out to our hardworking Support team.

- Ty Bailey | VP of Services