Recenze (1 950)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
Datum úprav: 20. květen 2024

This app has been flagged for fraud. I wish I would have researched more.

I installed this app that specified monthly payment would only commence after reaching 50 subscription customers.

However, despite having only 9 subscribers to date, my card was unexpectedly charged $200. Upon contacting them (Recharge app), they informed me of a sudden policy change where all customers would be charged, ...

NuRevealSkincare
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 13. květen 2024

We appreciate you taking the time to leave a review and for voicing your concerns. I am glad that we were able to provide you with a refund on the charges you received.

The ...

8. květen 2024

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Recharge odpověděl 13. květen 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

Datum úprav: 27. srpen 2024

Bad service and way overpriced! Beware. This company only cares about the $ in their pocket. EDIT: You can return funds charged with ZERO justification. Nothing justifies 400% increase. Especially when it is not specifically agreed to. You support can make it right but your company is greedy. So besides replying to this review with nonsense - you won't do anything.

NUMANU Collapsible Stool
Spojené státy
Doba používání aplikace: 9 dny
Vývojář Recharge odpověděl 26. srpen 2024

Thanks for taking the time to share this feedback. We are sorry that our trial period did not match your desire for a full money-back guarantee.

We understand this price ...

1. duben 2024

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 8. duben 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

31. březen 2024

They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money

TheSciFi.Net
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Recharge odpověděl 8. duben 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

2. srpen 2024

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář Recharge odpověděl 5. srpen 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. ...

6. květen 2024

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

Go Good
Nový Zéland
Doba používání aplikace: 7 měsíci
Vývojář Recharge odpověděl 20. květen 2024

Thank you for taking the time to leave your feedback. I have reviewed your experience with my team.

- Ty Bailey | VP of Services

11. květen 2024

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

Southern Snacks
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Recharge odpověděl 20. květen 2024

Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.

- Ty Bailey | VP of Services

21. květen 2024

Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.

Inspired Coffee Merchants
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Recharge odpověděl 3. červen 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

23. březen 2024

Big slog to suddenly charge customers $100 a month. Nor recommended

Aristotelis Ke Anthoula
Austrálie
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 25. březen 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...