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Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!
Thank you for taking the time to leave a review - and for your shoutout to Juan!
- Ty Bailey | VP of Services
Renata V. was very helpful and efficient! Thank you!
Thank you for the review and the shout-out to Renata! We think the highest of her as well!
- Ty Bailey | VP of Services
Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.
Thank you so much for leaving a review and a shout-out to Pierre!
- Ty Bailey | VP of Services
We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!
We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services
My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!
Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.
Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge
We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge.
- Ty Bailey | VP of Services
We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!
Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.
I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.
The icing on the cake is the customer service!
We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services