Recharge Subscriptions , Počet recenzí: 1 723
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Very helpful customer service and great app.
Thank you so much for taking the time to leave us a review!
- Ty Bailey | VP of Services
Great customer service!
We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Quick responses
Thank you for taking the time to provide us with your feedback.
- Ty Bailey | VP of Services
Buen servicio de atención al cliente. Buena integración. Nosotros trabajamos una suscripción de café con varias variantes y no ha habido ningún problema. Como mejora propondría que las traducciones se pudieran migrar de un dashboard a otro. Actualmente si quiero actualizar el panel de control debo de volver a escribir todas las traducciones al español que no son pocas.
Gracias por tomarse el tiempo de darnos su opinión. Estamos complacidos de escuchar que hasta ahora está disfrutando de su experiencia con Recharge. Gracias por su comentario adicional. Me aseguraré de proveer la información a nuestro equipo de desarrollo para futuras consideraciones.
- Ty | VP of Services
This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D
I was helped by Sheana R in customer service and she was outstanding! She understood exactly what I needed and she implemented the changes right away. This was vital to my store and I'm very thankful for her fast and friendly help.
I had a great experience with Nena who helped me troubleshoot some issues I was having with the RechargeSMS app. She was very responsive and answered any additional questions I had. I feel good about the support that she provided me with. Thanks Nena!
Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!
Really great and quick customer service! Thanks especially to Alex Delgato, Milutin, Chantz, Matt A., Sean G., Chris M., Zachary B., Sheana R. and Lia M.- you guys rock.
I appreciate Recharge's simple workflow and stellar client support. The UI is very friendly and can be learned quickly. Their technical support crew is always on the ball. A+++++ They constantly follow up and keep us up to date on all technical issues, as well as offer real-time strategic solutions.