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Podle hodnocení
This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!
Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.
Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.
We're glad to hear about your positive experience. Thank you for the shout out to John!
- Ty Bailey | VP of Services
Recharge is a great app to build a growing subscriber base for your business. Their customer support is outstanding!
Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.
Happy with the quick solution.
Updated review - July 11th, 2024.
Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)
Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!
Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!
Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.