Recenze (1 912)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
11. listopad 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgie
Doba používání aplikace: 9 dny
23. červenec 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Recharge odpověděl 29. červenec 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

11. srpen 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Recharge odpověděl 26. srpen 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

8. říjen 2024

Tech support was very helpful!

The Royal Blue
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Recharge odpověděl 21. říjen 2024

Thank you for the review!

- Ty Bailey | VP of Services

12. červen 2024

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
Spojené státy
Doba používání aplikace: Téměř 6 roky
Vývojář Recharge odpověděl 17. červen 2024

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

17. červenec 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Kanada
Doba používání aplikace: 4 měsíci
Vývojář Recharge odpověděl 22. červenec 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

17. září 2024

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Recharge odpověděl 30. září 2024

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

7. listopad 2024

Their support team is fantastic!

Nedley Health
Spojené státy
Doba používání aplikace: 10 měsíci
12. červenec 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
Spojené státy
Doba používání aplikace: Asi 5 roky
Vývojář Recharge odpověděl 15. červenec 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

19. září 2024

A+ response time.

Torke Family Coffee Roasters
Spojené státy
Doba používání aplikace: Více než 6 roky
Vývojář Recharge odpověděl 30. září 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services