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Responsive and helpful. Provided additional information and resources why issue is happening. Thank you!
Amazing application which has been great for us capturing subscriptions on the website. Excellent support from the team too!
Just getting started with Recharge, but great so far, and support was very patient and helpful in answering a number of detailed questions based on our use case.
I contacted Recharge regarding an issue appearing on my website with the integration of the subscription app. Their customer service is amazing. They responded timely and fixed the issue.
Quick customer service. My issues got resolved in a minute. very handy app. I will recommend it to others
Great customer service!
We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Customer support is great! I've heard directly from customers that they love the convenience and flexibility of subscriptions.
The app always works fine. Support is always in real-time, very professional and result focused. Very fair in pricing and accommodative. Special thx to Gordon
Love that Recharge has a per transaction model rather than a fixed monthly fee. As a new business owner that is still doing business development, it's helpful to keep cost low. Recharge customer service was quick in resolving my billing questions and transferring me to their new Advantage plan.
ReCharge made the subscription process easy for our customers. Customers can easily change anything about an existing subscription. Whenever we encountered minor issues, ReCharge support was super responsive and always had a resolution. We would love for the ReCharge app and Shopify to become even more seamless -- so, for example, when looking at our store's conversion rate, it would be great if it counted the initial subscription order in the total number of orders that went into the conversion math. But overall, we're very happy that we chose ReCharge for subscriptions.