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I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.
Thank you for the five star review!
- Ty Bailey | VP of Services
This is specifically about support, not much experience with the workings of the app itself yet.
I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.
Thank you for taking the time to leave a review - and for the shout out to Ola!
- Ty Bailey | VP of Services
Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you
We appreciate your review!
- Ty Bailey | VP of Services
We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!
Thank you for your review - and the shout out to John!
- Ty Bailey | VP of Services
The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.
For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.
The app is incredibly user-friendly, and managing recurring orders is effortless.
Highly recommend for any business looking to boost their subscription model!
Thank you so much for taking the time to leave a five star review!
- Ty Bailey | VP of Services
Fast response. Comprehensive and has supported sales growth.
-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!
Thank you for your review!
- Ty Bailey | VP of Services
We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!
We appreciate you leaving a review!
- Ty Bailey | VP of Services
Support is incredibly helpful when issues arise, which is rare and typically user error on our part! Subscriptions have helped us maintain our customer base a lot!
Thank you for taking the time to leave a review - and for the shout out to our support team!
- Ty Bailey | VP of Services
Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.
We appreciate your review!
- Ty Bailey | VP of Services