レビュー (1,953)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2024年10月10日

Fast response. Comprehensive and has supported sales growth.

-Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Hemp Luxe CBD
アメリカ合衆国
アプリの使用期間:4年弱
Rechargeが返信しました 2024年9月30日

Thank you for your review!

- Ty Bailey | VP of Services

2024年9月18日

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources.

For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme.

The app is incredibly user-friendly, and managing recurring orders is effortless.

Highly recommend for any business looking to boost their subscription model!

Lipotriad
アメリカ合衆国
アプリの使用期間:7年以上
Rechargeが返信しました 2024年9月30日

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

2024年9月26日

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

RAWr! Life. Superfoods.
アメリカ合衆国
アプリの使用期間:9年以上
Rechargeが返信しました 2024年9月30日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年10月9日

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
イギリス
アプリの使用期間:2年以上
Rechargeが返信しました 2024年10月21日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2025年1月22日

Great service, helpful & quick support team

Flower & White
イギリス
アプリの使用期間:5日
Rechargeが返信しました 2025年2月4日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2025年2月5日

I signed a contract with Recharge and came to find out just a couple days later during our first implementation call that the app would unfortunately not work with my store's existing membership/discount system. I immediately reached back out to my sales rep to see if there was a way to make it work, and when there wasn't, I asked them to cancel the contract. They have refused and are charging me $500 per month for a year for something that was never even implemented in our store. This is so unethical, I cannot believe they would enforce this when nothing was even setup and no costs were incurred on their end.

I explained that the app's features won't allow it to work with our existing membership system and they have refused to let me out of the contract. It's not like I took a bunch of their engineering time and set up the whole system and changed my mind or jumped ship to another app. The app is literally not even installed in my store and was never setup to be operational to begin with.

Be very careful signing contracts with unethical app developers. I got burned here and never imagined someone would treat me this way! There are many other subscription apps who told me they would never treat a customer this way given what happened here.

Well Your World
アメリカ合衆国
アプリの使用期間:約2時間
2024年10月7日

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Reverse Life
イギリス
アプリの使用期間:3年以上
Rechargeが返信しました 2024年10月21日

Thank you so much for your review!

- Ty Bailey | VP of Services

2024年11月26日

Great customer support

RajaniMD
アメリカ合衆国
アプリの使用期間:2年弱
Rechargeが返信しました 2024年12月17日

Thank you for your five star review.

- Ty Bailey | VP of Services

2024年9月27日

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Salaam Nutritionals
アメリカ合衆国
アプリの使用期間:3年以上
Rechargeが返信しました 2024年9月30日

Thank you for the five star review and the shout out to Max!

- Ty Bailey | VP of Services

2024年10月14日

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
アメリカ合衆国
アプリの使用期間:約4年
Rechargeが返信しました 2024年10月21日

We appreciate you leaving a review!

- Ty Bailey | VP of Services