レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年3月9日

Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!

BioSteel Canada
カナダ
アプリの使用期間:約2年
編集日:2021年2月2日

Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.

NOICE Natural Toothpaste
アメリカ合衆国
アプリの使用期間:約2年
2023年4月20日

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
イギリス
アプリの使用期間:約2年
Rechargeが返信しました 2023年5月10日

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

2021年8月9日

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
アメリカ合衆国
アプリの使用期間:約2年
2021年9月28日

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
アメリカ合衆国
アプリの使用期間:約2年
2020年11月23日

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nuoo
フランス
アプリの使用期間:約2年
編集日:2021年6月11日

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
イギリス
アプリの使用期間:約2年
2021年5月7日

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
ドイツ
アプリの使用期間:約2年
2021年12月16日

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Spicewalla
アメリカ合衆国
アプリの使用期間:約2年
2021年6月22日

I had an issue with the subscription widget as my website was a little unique... the tech support consistently emailed me until the issue was figured out and resolved. They were also very kind and patient. Very nice people to work with.

Picassa Dog Biscuits
アメリカ合衆国
アプリの使用期間:約2年