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The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!
Tech support is responsive and helpful. Also why do I have to type in 100 characters? That seems a strange thing to do. lol. Anyways, Chantz was great.
Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.
Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.
Swift and attentive support from the backend team whenever we have questions and run into troubleshooting.
Great app for subscriptions to grow our wine club. They keep adding new features that makes it easier to manage subscriptions.
Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour
Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.
Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!
Thank you for taking the time to leave us a review!
Ty Bailey | VP of Services
From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.
Thank you for the kind shout out to both our app and the support team behind it!
- Ty | VP of Services