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We changed our subscription model and saw good results in terms of engagement. Fast and responsive support and knowledgeable onboarding team.
Many thanks to Alex G. I had a problem with taxation in the app that I could not solve. Alex responded quickly to my emails, she was clear, she was friendly and helpful and she gave me confidence that my problem could be resolved when I was worried. She then worked quickly to resolve the issue. An excellent service, many thanks Alex.
Fácil de usar y agregar nuevos productos, además de realizar cambios y diferentes tipos de suscripciones. Si tiene algún problema es fácil de contactar a alguien que te ayude y responden rápidamente si se necesita soporte.
ReCharge's workflows are incredibly robust -- but VERY sensitive. I was going insane trying to figure it out myself, but Dalia from live chat spent 1.5 hours with me sorting it all out. She was AMAZING. Not a single detail was missed. EVERY STONE WAS TURNED. So polite. So helpful. And yes... we FINALLY cracked the code (thanks to her). If you don't have the chat functionality of ReCharge... it's worth every penny.
Recharge Subscription app helps our company to manage the subscription orders easily and effectively.
Very good app, works well, if there is a problem the customer service is friendly and very helpful. Easy to implement
Nevena, Marc and Nikola T went above and beyond to help - we are very grateful - thank you for your great service!
We appreciate the shout-outs to our team!
- Ty Bailey | VP of Services
Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.
Diana and Clay helped us a lot with the adjustements for the new webiste. Prompt service and fast communication. Super
We've been using this app for almost a year now. Our Rep Tyler is really helpful and always willing to get on a call with us to work out our development ideas. The app works as designed and they have been great about making it fit our VERY customized setup. Would recommend!