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Great App. Have been using if for a 12 months and find it super helpful. Really helpful customer service also.
Chantz provided wonderful & prompt support -- he made both my life and that of our customer's so much easier!
We've been using this app now for over a year and its enabled us to offer our customers a really unique 'trial' experience that converts well because we don't need to go back to them for payment when they decide to proceed with the sale. The support is fantastic from both a integration perspective but also really helpful with some billing/payment plan confusion we discovered. I would highly recommend this app.
Breanna W. and Nevana were very helpful when doing our bulk pricing update. It would be nice if this app had the capability to do an easy bulk update on pricing (as in a check mark for current subscribers and one for new subscribers) so when you adjust a price you have the option to change it for both new and current subscribers. However, the customer service we received from Breanna and Nevana was great. Thank you.
Owais in customer support was incredibly helpful in assisting with our issues - a customer wasn't showing up in the portal and we received very prompt assistance to close out the issue! Very pleased, thanks Owais!
I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.
Renata was a responsive support Rep. She understood our mission and goal and found solutions. She walked me through our options and solutions, provided a timely update, and sent a video to reference in case I need to make these updates myself in the future. One of the best Recharge Reps I have worked with!
Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.
Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!
Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.