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Amazing support! Very friendly and skilled. And so fast to respond. I truly appreciate it and couldn't be happier with the app. Very user friendly
Katrina N was an absolute pleasure to deal with. Bringing a bit of liveliness to my pretty boring request! Was super quick and helpful. An asset to your team. 5 Stars also for Recharge in general. Super easy to use xx
This app is great! We love all the functionality it gives us. From special flows and integrations to mail integration. Works great. Our CX rep Gordon C. is money. So much knowledge about shopify, and how to make our store the best experience for our customers!!
My experience with the Customer Success team, Brandon P, was excellent in helping solve our migration questions. Fast support and clear next steps. Thank you ReCharge!
Fast response to my issue. Support researched and helped clarify the problem. They then followed up the next day to see if it was resolved. Great customer service!
I was shocked but grateful that there was someone there to answer my questions and help troubleshoot issues with my shop on the weekend and late night. My issues were resolved and concerns addressed. I really appreciate this help with dealing with my subscriptions.
After a few teething problems with initial set up I contacted the support team and a guy named Gordon was able to get us up and running within the hour. He was helpful, patient and made the process a lot less daunting than it had seemed initially. Moving forward, we're looking forward to growing our subscription side of the business with ReCharge and won't hesitate to reach out to the support team should we need any further help.
Customer service is always prompt and helpful. The product itself works in predictable ways and has been robust. You can tell that it has been built by good Engineers.
I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.
Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.