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Reliable service, excellent support.
The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.
I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.
Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!
Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.
Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA
Their customer service is excellent. Jaden was super helpful and fast :)
We made the switch to ReCharge a few years ago (away from Bold) and have been really happy. ReCharge is the obvious leader in subscription management on Shopify highlighted by the capabilities that are available to consumers and admins. The continued investment in feature development is what will keep us around until someone else in the space can prove that they've got a superior product. Only non-positive comment is that it's expensive. We believe that you get what you pay for, but we'll definitely give Shopify Subscriptions a hard look once they have a fully baked solution.
We're so glad to hear about your positive experience with Recharge! Thank you for the five star review.
- Ty Bailey | VP of Services