Recharge Subscriptions

Great tech support team

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.

Amazing experience -fast, friendly service that got my problem solved!

The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the start of the process left us a little nervous as a small business, but everything was great.

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

Always quick respond and help, highly appreciated!

App is great and customer service is 10/10