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Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!
We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!
- Ty Bailey | VP of Services
This app has really helped us provide a great subscription service for our customers and would highly recommend it. Great service!
We made the switch from a popular subscription service to Recharge and it was the best move ever!! Our subscriptions have gone way up already in just a week. The support team is by far one of the best support teams I've worked with. I was able to get the migration and setup done with the help of their team and I'm not a developer, just a somewhat tech savvy person. I've had a few user-error things happen and they've helped me quickly and always respond right away. So happy we made the switch and I know my customers are too!
It's also easy to use, with no over-set settings,Snežana A. helped me solve the problem quickly, thank you,
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.
I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.
Support is very helpful! They helped me do some testing when our customers were having trouble managing their subscriptions and provided good recommendations.