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The app is so easy to use, all you need is here and also the rep are so helpful and they respond so quickly to inquiries
I use Recharge to help me run our Subscription service on our site. Damien R was invaluable in helping me get this set up and running. THANK YOU!
I reached out for support on assistance on my Recharge account. It continuously kept giving me an error. Joey responded FAST!. He provided a few suggestions to try. IT FINALLY WORKED!!! I emailed him right away and again, was quick to respond. Thank you for resolving my issue, Joey!
Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.
We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us.
- Ty Bailey | VP of Services
Only issue for me is my store offers pickup and shipping and the app defaults to lowest shipping cost after the first order is made. So, if they order shipping on there first order the subsequent orders will default to pickup because its free. I have talked with tech support and the only work around is to manually add the shipping rate which is static. It's more work then it needs to be for an automated system.
AWFUL CUSTOMER SERVICE
I recently migrated over to a new website and needed to migrate my Recharge customers over to the new website, and after nearly 2 weeks I am STILL WAITING for my customers to be migrated over by Recharge and now at risk of loosing business as a result. AVOID THIS APP
I love using this app. I switched to Recharge after failing to receive a response after more than a week from my old recurring app. I have never looked back since. They resolve issues fast and keep you updated if it's something that will take a bit longer. I recommend Recharge to anyone with a subscription business.
We use ReCharge on many Shopify stores, both large and small. It is the most advanced subscription platform out there, with a great developer experience. I highly recommend it.
Recharge support is extremely responsive and helpful - highly recommended
Thank you so much for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
This is a very bad app. They advertise that it's fully integrated but its just not. Do you yourself a favor and google ReCharge for Shopify Everything It Claims To Be? for you start. It will give you a more honest review. I wish I read this before we signed up