レビュー (1,801)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年4月20日

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
イギリス
アプリの使用期間:10ヶ月
Rechargeが返信しました 2023年5月10日

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

編集日:2021年6月2日

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
アメリカ合衆国
アプリの使用期間:10ヶ月
2021年6月1日

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Bearded Baker of Inverloch
オーストラリア
アプリの使用期間:10ヶ月
2021年2月5日

This app powers our entire subscription biz and we wouldn't be able to run on shopify without it. Functionality is slightly limited out of the box, but the Recharge team is ready and willing to help with any and all customizations, and their CS team is very responsive and willing to help with all issues big and small.

Plant People
アメリカ合衆国
アプリの使用期間:10ヶ月
2024年2月6日

Jairus is the man! Helped address some problems we were having coming over from another platform and made everything super easy for us.

boozedogs
アメリカ合衆国
アプリの使用期間:10ヶ月
Rechargeが返信しました 2024年2月12日

Thank you for taking the time to leave a review and a shout out to Jairus!

- Ty Bailey | VP of Services

2022年7月9日

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
イギリス
アプリの使用期間:10ヶ月
2021年4月13日

These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend

Kocktail
イギリス
アプリの使用期間:10ヶ月
2021年1月5日

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
ドイツ
アプリの使用期間:10ヶ月
2023年5月5日

The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.

Grill Masters Club
アメリカ合衆国
アプリの使用期間:9ヶ月
Rechargeが返信しました 2023年5月10日

Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services

2021年6月8日

Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.

Westward Whiskey
アメリカ合衆国
アプリの使用期間:9ヶ月